Chick-fil-A Social Media Specialist

Chick-fil-A Cypress Ranch is seeking a creative, driven Social Media Specialist with prior Chick-fil-A experience to manage and grow our social media presence. This role focuses on authentic storytelling, community engagement, and promoting our brand through compelling content that reflects our culture and values.

• Develop and execute social media strategies for Instagram and Facebook to grow engagement and strengthen our local brand.
• Create and publish engaging written, graphic, and video content aligned with Chick-fil-A brand standards.
• Manage social media interactions, responding to comments, messages, inquiries, and feedback professionally and promptly
• Build relationships with guests, local businesses, and community organizations through partnerships and collaborations
• Plan and promote social media campaigns for events, promotions, new products, family nights, and in-store initiatives
• Maintain a content calendar to ensure consistent posting and cohesive messaging
• Track, analyze, and report social media performance including growth, engagement, ROI, and coupon redemptions
• Collaborate with leadership and team members on creative content and storytelling
• Monitor customer feedback and trends and share insights with leadership to improve guest experience
• Participate in daily restaurant operations as needed to support business needs and capture authentic content

• Minimum 1 year of Chick-fil-A operational experience
• Experience managing social media or digital marketing (restaurant or hospitality preferred)
• Familiarity with social media analytics and reporting
• Canva experience required (Photoshop a plus)
• Flexible availability, including evenings or weekends as needed
• High school diploma or equivalent

• Health, dental, and vision insurance
• 401(k) with company match (subject to eligibility requirements)
• Scholarship opportunities up to $2,500 per year
• Discounted meals
• Leadership development opportunities
• Positive, team-focused work environment

If you’re passionate about storytelling, community, and hospitality, we’d love to hear from you.
Apply today!

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.