Manufacturing Services Manager

Our Opening and Your Responsibilities

Essential Duties and Responsibilities:

• Adhere to the company's Code of Conduct, alongside core values, ensuring ethical behavior and compliance across all operations.
• Develop strategic initiatives and detailed roadmaps aligned with plant business objectives to drive growth and operational success.
• Lead operational excellence by focusing on Safety, Delivery, Quality, and Cost in daily execution.
• Manage and support continuous improvement projects aimed at enhancing ease of doing business for both internal and external customers through digitalization, automation, and process improvement.
• Apply lean and agile principles to streamline processes, improve efficiency, and reduce operational costs.
• Foster team engagement by recognizing achievements and celebrating departmental successes.
• Oversee the area’s level-up program to identify and cultivate opportunities for skill enhancement among team members, strengthening local plant support.
• Mentor and develop supervisors and managers to effectively manage departmental operations.
• Ensure alignment of overall service strategies across all teams to maintain consistency and effectiveness.
• Integrate the company’s Green Initiative into planning, procurement, and disposal activities to promote environmental sustainability.
• Collaborate cross-functionally with other departments, Marketing Organizations (MOs), and Strategic Business Units (SBUs) to meet and exceed departmental goals.
• Prepare and present business cases for capital expenditure aimed at operational enhancements.
• Partner with production teams to implement preventative maintenance plans for all equipment, minimizing downtime and maximizing productivity.
• Guarantee rapid response to quality concerns and efficient management of Quality Notifications (QNs).
• Supervise customer return inventory levels and implement strategies to reduce incoming inspections.
• Control workflow to meet production targets while minimizing costs.
• Enforce strict adherence to shop safety protocols to maintain a safe working environment.
• Establish and monitor departmental budgets to ensure financial discipline.
• Achieve on-time delivery (OTD), lead time, warranty performance, failure analysis, and quality objectives.
• Develop comprehensive reports and performance metrics to track and improve team outcomes.
• Perform additional duties and tasks as assigned to support business needs.

Required

Knowledge, Skills and Abilities:

• Extensive experience in a manufacturing environment
• Proven managerial experience in a fast-paced, dynamic setting
• Proficiency in Microsoft Office Suite (Word, Excel, Teams, Outlook, etc.)
• Knowledge of SAP or similar ERP systems
• Strong leadership and people development skills, including mentoring and coaching
• Ability to motivate employees and foster teamwork
• Excellent communication skills, with the ability to interact tactfully with personnel at all levels
• Strong problem-solving and decision-making capabilities
• Experience collaborating across cross-functional teams to overcome complex challenges
• Demonstrated track record of implementing process improvements
• Familiarity with lean manufacturing and continuous improvement methodologies
• Knowledge of quality management systems and compliance standards
• Budget management and cost control experience
• Strong analytical skills and data-driven decision-making
• Project management experience with ability to drive initiatives to completion
  
  Excellent organizational and time management skills
• Adaptability to changing priorities and working effectively under pressure
• Commitment to safety and enforcing safety protocols
• Customer-focused mindset and dedication to delivering high-quality results

This position is considered safety sensitive and is subject to drug testing as permitted by law.

Minimum Education / Experience

Required:

• Bachelor’s degree in engineering or similar field
• 7 years managerial experience in a manufacturing/repair environment
• Master’s degree in business administration is a plus

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
• Tuition reimbursement, employee wellness…