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Distribution System Operator

Job in Lutz, Hillsborough County, Florida, 33549, USA
Listing for: Tampa Electric Company
Full Time position
Listed on 2026-02-28
Job specializations:
  • Engineering
    Systems Engineer, Field/Service Technician
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Title:

Distribution System Operator

Company:
Tampa Electric Company

Location:

Bearss Operations Center

State and City:
Florida - LUTZ

Shift:
12 Hr. X 7 Days

Hiring Manager:
Andrew C Rogers

Recruiter:
Douglas W Mcdonald

This position will be open to Internal TECO team members for a minimum of 7 days from the date posted.

Internal Candidate Eligibility Criteria

Internal Candidate Eligibility Criteria

Submission of your application indicates that you confirm that you meet all the internal eligibility requirements at time of application submission.

For help with career development or career conversations, please visit Career Development Tools and Resources on TECOedge
365.

POSITION CONCEPT

Responsible for analyzing, coordinating, dispatching and documenting trouble, and switching tasks and using independent judgment to responsibly direct field personnel to respond to system problems, customer problems and requests within Tampa Electric's distribution system.

DISTRIBUTION SYSTEM OPERATOR

Performs complex technical assignments;
Has decision-making responsibility requiring discretion and independent judgment with limited direction from Senior Distribution System Operator (DSO)/DCC Supervisor.

PRIMARY DUTIES AND RESPONSIBILITIES
  • Assure that safety awareness is a way of life by verifying actual circuit configurations by checking primary maps in the Advanced Distribution Management System (ADMS), and through clear and concise radio and/or phone communication with field forces before issuing energized work permits (EWP) and/or switching instructions. Monitor location of field forces throughout the shift, and make sure that they are in the clear while working in an area or on a circuit that has experienced a circuit operation or other anomaly.

    Assure that switching, tagging, and other information and instructions are received correctly over the radio and/or phone by requiring that field forces repeat through three‑way communication of the information and instructions given.
  • Use customer information, location and type of damage, primary circuit maps, ADMS, Energy Management System (EMS), and other resources to analyze trouble incidents, determine the problem and responsibly direct field personnel with appropriate action to resolve.
  • Monitor ADMS, and CAD for information and alarms to recognize present and potential customer problems, outages, or trouble with the distribution system, and use judgment to take appropriate actions to deploy field forces to resolve.
  • Install, and remove energized work permits and take back any energized work permit released.
  • Document results of field visits to trouble call locations and report all unusual electrical system and customer problems to the DCC Supervisor/DCC Manager.
  • Coordinate and responsibly direct service area crews as needed to resolve system and/or Customer problems during normal/abnormal hours and storm conditions.
  • Receive and enter customer calls into ADMS as needed to support Customer Inquiry during abnormal hours; use current cut‑off information to determine whether and under what conditions to restore service.
  • Decide the appropriate response and utilize ARCOS automated call‑out program to call‑in crews for emergency work. Call‑out Troubleshooters, other DSOs, and Supervisors, as needed during emergencies.
  • SUPERVISION

    Direct Supervision:
    No direct reports, but indirectly supervises Troubleshooters, Substation Personnel, Transmission and Distribution Line Crews.

    Indirect Supervision:
    The DSO has authority to direct Troubleshooters, Substation Personnel, Transmission and Distribution Line Crews as needed to restore service and/or resolve distribution system problems.

    RELATIONSHIPS

    Key Internal:
    Directly reports to the DCC Supervisor, and has daily contact with the System Restoration Supervisors. Has daily contact with other DSO's, Planner Analysts, Line Supervisors, Field Personnel, Customer Experience, All Service Areas, Substation Operations, System Operations, Mapping Services, and the DCC Manager. Has frequent contact with the Operations Engineer, Risk Management and the ECC Director. Key External:
    Frequent communication with Customers, Emergency Agencies, and TEC utility…

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