Retail Manager

Position: Retail Travel Manager
Do you consider yourself a dynamic retail travel branch manager who thrives off the challenge of increasing travel sales and getting the best out of your travel consultants? Respected and established independent Travel Agency with branches in the East Midlands is seeking an experienced Retail Travel Branch Manager to join their friendly team of Travel Consultants in Lutterworth. You will be tasked with managing a team of experienced travel consultants and will need to drive the potential of this store.

This is a hands-on management role, with a team of experienced Travel Consultants so the successful candidate will need to come from a travel management background. Starting salary is circa £30k pa dependent on experience plus monthly and annual bonus, as well as additional incentives and discounts.

JOB DUTIES:

To lead, motivate and energise your team
Identifying training and development needs
Recognising your individual staff's potential and promoting it
Set targets in accordance to staffing levels, seasons and trends
Suggest ideas and solutions to improve revenue and profit.
Ensure that your branch goes from strength-to-strength, reaching and exceeding targets
Plan and execute in-house promotions, company campaigns and incentives
Keep your product and brand knowledge up to date
Have in-depth knowledge of the company's brochures and destinations and preferred suppliers
Analysis commercial performance
Deal with complaints in a calm and diplomatic manner

EXPERIENCE

REQUIRED:

Relevant travel management experience
Strong leadership skills
Commercial awareness and the ability to inspire a team
Passion for customer service
Strong track record in sales.
Excellent travel and geographical knowledge

PACKAGE:

Starting salary is circa £30k pa dependent on experience plus monthly and annual bonus, as well as additional incentives and discounts.

INTERESTED?

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or  Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us!

Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually