Commercial Insurance Account Executive

Position: Commercial Insurance Account Executive (Renewals)
Lutterworth based – 5 days in the office

Permanent

Monday to Friday – 35hrs (9.00 - 17.00)

£35,000 - £40,000 pa (depending on experience)

Our client, a well-established commercial insurance provider based in Lutterworth, is seeking an Insurance Account Executive to join their busy renewals team.

The key responsibilities of an Insurance Account Executive (Renewals):

* Conduct fact-finding calls to identify clients’ requirements and provide quotations in line with Treating Customers Fairly (TCF) principles.

* Contact clients to renew policies and prepare all renewal documentation in accordance with company guidelines. Communicate quotations, advising on price and cover to meet the applicant’s needs.

* Achieve income and conversion targets by maximising use of team resources.

* Accurately document all customer interactions and maintain data integrity within Acturis.

* Balance company policy with customer benefit in all decision-making processes.

The minimum requirements for the Insurance Account Executive role (Renewals):

* 1 – 2 years commercial insurance experience

* Previous experience in telephone-based insurance renewals or account management

* Demonstrable commitment to customer satisfaction and professional integrity.

* Ability to handle challenging customers and complaints with patience and professionalism.

* Proven team-player with a strong work ethic and willingness to work occasional overtime.

* Highly organised, detail-oriented and able to multitask in a fast-paced environment.

The ideal candidate for the Insurance Account Executive (Renewals) role:

* Proficiency in using Acturis or similar automated information systems

* Track record of meeting or exceeding financial targets and KPIs

* Proactive approach to process improvement and personal development

* Demonstrates a clear understanding of wider insurance policies.

Insurance Account Executive benefits:

* Comprehensive training and development programme

* Company contributory pension scheme

* Discretionary bonus scheme

* 25 days annual leave plus increase after years of service

* Medical Insurance

* Free on-site parking

The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner – as we want to be treated.

Interested?

Please apply below or call us on (phone number removed) for an informal chat.

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