Customs and Air​/Road Freight Operator

Location:

Luton (LLA) / Heathrow

Reports to:

Operations Manager (ACCS)

For over 40 years, ACCS has been your premier logistics partner, specializing in time‑critical solutions and comprehensive customs logistics. Our mission is to provide seamless, around‑the‑clock support and tailored solutions that meet the unique needs of our clients. In response to the challenges posed by Brexit, ACCS has partnered with TC and EAS International to enhance our services across the UK and EU, offering expert navigation through new customs regulations and complex logistical landscapes.

As a Customs and air freight operator, you will work in a fast‑paced environment to ensure the smooth and compliant import and export of goods across international borders. You will act as the key liaison between clients’ customs authorities and other stakeholders, providing expert guidance on customs regulations, tariffs and documentation requirements.

• Managing import and export declarations using the Customs Declaration System (CDS)
• Ensuring accurate and timely submission of all required customs documentation
• Liaising with clients to collect necessary documents and advising on customs requirements and procedures
• Staying updated on changes to customs regulations and informing both the company and clients as necessary
• Working closely with shipping lines and internal teams to ensure compliant and efficient logistics operations
• Resolving customs‑related issues and serving as the primary contact between clients, customs and other stakeholders
• Advising on tariff classifications, duty rates, and applicable trade agreements
• Conducting audits of customs entries to ensure accuracy and compliance
• Maintain accurate records of customs documentation and transactions

• Proven experience as a Customs operator or similar role
• Strong organisational and multitasking abilities.
• Full knowledge of HMRC and IPR processes and software (Sequoia)
• Excellent communication and interpersonal skills.
• High attention to detail and ability to work under tight deadlines
• Problem‑solving mindset with the ability to work under pressure.
• Knowledge: customs regulations, tariffs classification.
• Availability: out‑of‑hours on‑call based on rotation.

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and challenging environment.
• Career growth and development opportunities within the logistics and aerospace sectors.
• Offices easily accessible by public transport

Full-time

• Monday to Friday
• Weekend and evening coverage as per rotation with other team members