Resident Liaison Officer - Electrical

Position: Resident Liaison Officer - Electrical Permanent)
About the Client

Our client is a respected electrical contractor with a long-standing reputation for delivering large-scale, high-quality works across residential and social housing sectors. Their current focus is on tenant-focused upgrades across occupied homes, where communication and coordination are key.

Roles/Responsibilities

Act as the key point of contact for residents during planned works
Coordinate access and schedule appointments between residents and site teams
Handle resident queries, feedback, and concerns professionally and efficiently
Prepare and distribute resident communications (letters, notices, updates)
Maintain accurate records of interactions and access arrangements
Attend resident meetings and community liaison events
Support site teams with tenant-related issues to ensure smooth project delivery Qualifications

Proven experience as a Resident Liaison Officer or similar customer-facing role
Strong interpersonal and communication skills
Comfortable dealing with the public, particularly within social housing
Organized, proactive, and able to manage multiple schedules and priorities
Full UK driving license (preferred)
Benefits

Competitive salary between £35K–£38K
Ongoing training and development opportunities
Friendly, supportive team culture
Long-term project pipeline ensuring job security
Mileage or travel allowance (where applicable)