Inside Sales Representative

Company Description

Edmundson Electrical Ltd is the UK’s largest and most successful electrical wholesaler, with over 200 years of history. Operating from more than 380 locations, the company serves over 100,000 customers nationwide, offering a vast inventory of over 120,000 market‑leading products. Known for exceptional customer service, Edmundson Electrical delivers directly to customer premises or provides expert in‑branch support. The company invests in employee training to ensure teams consistently meet customer needs with superior expertise.

Edmundson Electrical is proud to hold the prestigious Royal Warrant, authorizing the supply of electrical goods to members.

This full‑time Inside Sales Representative role is based on‑site in Luton. The role involves engaging with customers to understand their needs and provide tailored solutions. Responsibilities include generating leads, building and maintaining customer accounts, supporting the sales process, and ensuring high levels of customer satisfaction. The position also involves working collaboratively with the wider team to meet and exceed sales targets while delivering exceptional service.

• Strong Inside Sales and Lead Generation skills
• Proven ability in Customer Service and providing excellent Customer Satisfaction
• Experience with Account Management and building lasting client relationships
• Effective communication and interpersonal skills
• Ability to work on‑site and collaborate within a team environment
• Proactive approach to problem‑solving and achieving sales goals