Community Falls Support Worker

Overview

Driven by our Trust values:
Honesty, Empathy, Ambition, Respect; the Trust's vision is to provide high quality care to the diverse communities we serve to make their lives better.

We are passionate about creating an inclusive workplace that promotes and values diversity. Our cultural diversity, long term conditions and disabilities, and LGBTQIA+ staff networks are a key part of this commitment, creating positive change and helping build an inclusive culture across the Trust.

Different ideas, experiences and backgrounds make us stronger and more creative and applications from all walks of life are welcomed - our processes ensure that all applicants are treated fairly at every stage of the recruitment process.

Options for flexible working are considered for all roles within CCS, including job share opportunities, compressed hours, annualised hours, tailored working patterns and more. If you are interested in flexible working, please talk to the recruiting manager for this vacancy.

Please note, the selection processes at Cambridgeshire Community Services are in place to ensure we recruit candidates with the right values and skills. Please be advised that the use of AI in applications are monitored, we remain watchful of candidates who misuse these tools to generate an application that doesn't accurately reflect their skills.

Should we receive a high number of applications we reserve the right to close this vacancy at any point after 3rd March 2026.

• To respond quickly to all referrals for patients who have fallen or at risk of falling, register and triaging the referral in accordance to the KPI
• To visit patients in their own home or place of residence and complete a comprehensive, evidence-based falls assessment and identify, order any equipment, additional care or support required to enable the person to remain at home safely.
• To faciliatate and support the Luton Falls Team in delivering all aspects of the falls strength and balance classes/ group programme as necessary to include: patient reviews, exercise assessment, education and psychological support.
• To analyse facts and make judgements within own competency level. This will involve the use of skills to evaluate the patient's condition and adapt the assessment and recommendations as necessary.
• Based on the falls assessment, to make recommendations to patients and their carers that will reduce the risk of further falls.
• To make referrals to other services where this will reduce the risk of further falls and promote patients' independence.
• To follow up patients to ensure that equipment has been delivered and care is in place.
• To maintain and update patient records in a timely manner using an electronic system and to work closely with the Falls Coordinator to collate and analyse associated data.
• To be responsible for planning and prioritising own workload.
• To work within the Falls Team to provide a thorough intervention service for people who have had a fall or are at risk of falling.
• To complete a comprehensive falls assessment and identify any equipment, care or support required to enable the patient to remain at home safely and avoid unnecessary hospital admission.
• To assist the therapy team in the day-to-day running of community based falls strength and balance group programmes.
• To lead the delivery of falls strength and balance classes across Luton, therefore there will be a requirement to travel locally between community group venues, clinics and patients own homes.
• To also make recommendations and onward referrals as appropriate.
• To work closely with Luton integrated community services, the ambulance service and other health, social care and voluntary organisations in Luton to reduce falls.
• To do coordinator of the day duties to support in triaging referrals from all services, answer tasks from system 1 queries and contacting patients/nok for any queries.

On April 1st 2026, Cambridgeshire Community Services NHS Trust and Norfolk Community Health and Care NHS Trust will come together to deliver services as a single Trust. Both trusts are high performing specialist community health and care providers working in the…