Technical Service Engineer

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Technical Service Engineer Required!

Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries.

About

Technical Service Engineer Required!

Our client is a leading provider of advanced print finishing and packaging equipment; they supply high-performance machinery to various industries.

On behalf of our client, we are recruiting a technically skilled Service Engineer to join their team. The successful candidate will be responsible for installing, maintaining, and repairing our industry-leading machinery at client sites nationwide and occasionally overseas.

Package

• Salary £35,000 - £38,000 (DOE)
• 23 days holiday + bank holidays
• Company van provided
• Company pension scheme, cycle-to-work scheme, sick pay, and support for relevant training and further education.
• Overtime available, overnight allowance

• Provide remote and on-site support for machinery, including installation, delivery, preventive maintenance, and repairs.
• Deliver a first-class service experience by using diagnostic skills to identify and resolve technical issues quickly, ensuring minimal downtime.
• Diagnose and solve technical problems, including electrical and mechanical issues as well as software faults, often remotely.
• Conduct technical training sessions for customers, partners, and team members.
• Manage the stock in your vehicle to optimise first-time fix rates and minimise losses.
• Build strong relationships with overseas manufacturers and suppliers to ensure effective communication and execution of technical solutions.
• Support sales initiatives by participating in machine demonstrations, trade shows, and events, contributing to customer loyalty and satisfaction.

• Minimum 5 years in a technical service role working with capital equipment
• Relevant technical qualifications in electrical, mechanical, or mechatronic engineering.
• Proficient in reading schematics, diagnosing faults, and performing hands-on repairs.
• Comfortable working independently and managing your own schedule.
• Able to build rapport with clients and communicate effectively at all levels.
• Full, clean UK driving licence with trailer towing capability
• Willingness to travel across the UK and occasionally overseas

• Electrical Engineering
• Mechanical Engineering
• Mechatronic Engineering
• Luton, England, United Kingdom

• Electronics Engineering
• Mechatronics Engineer

• English

• Seniority level
  
  Mid-Senior level

• Employment type
  
  Full-time

• Job function
  
  Engineering and Information Technology
• Industries Technology, Information and Internet

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