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Client Relationship Manager Customer Success Mgr./ CSM

Lead Customer Resolution & Service Improvement

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: easyJet holidays
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
A prestigious travel company is seeking a Lead Customer Resolution Executive to oversee complaint handling and elevate customer service. This full-time role, based near Luton Airport, requires significant travel industry experience and strong leadership skills. The successful candidate will manage a team to ensure customer satisfaction, refine communication processes, and leverage performance data. Enjoy a competitive salary and an all-inclusive benefits package including discounted flights and flexible working options.
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