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Airport Passenger Services Team Leader

Job in Luton, Bedfordshire, EX14, England, UK
Listing for: Swissport International AG
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A major airport service provider in Luton seeks a shift supervisor for their Passenger Service team. The role focuses on ensuring high standards of quality and customer service while adhering to health and safety protocols. Key responsibilities include supervising and motivating Customer Service Agents, effectively handling passenger issues, and maintaining compliance with policies. Ideal candidates will have strong communication and leadership skills, customer service experience, and the ability to work flexible hours.

This position offers a dynamic work environment with opportunities to grow and develop within the aviation industry.
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