Import Export Coordinator

Are you a customs and trade compliance specialist looking to take full ownership of import and export operations within a global manufacturing business?

We’re looking for a proactive Customs/Logistics Compliance Officer to lead and strengthen international trade compliance across the organisation. This is a high-impact role where you’ll act as the subject matter expert for all import and export activity, ensuring the business operates confidently and compliantly within UK and international customs regulations.

You will:

• Take full responsibility for all non-UK imports and exports across the business
• Act as the primary contact for HM Revenue and Customs (HMRC) audits
• Lead audit readiness and ensure robust, compliant customs procedures
• Partner cross-functionally with Purchasing, Dispatch, Finance and Operations
• Oversee special customs procedures including Inward and Outward Processing
• Ensure accurate duty/VAT calculations and compliance with C79 reporting
• Manage government reporting requirements including MSS submissions and quarterly Bills of Discharge
• Liaise with freight forwarders and customs intermediaries to ensure accurate declarations
• Provide guidance and coaching to internal teams to strengthen compliance awareness

This is more than an operational role — you’ll be the in-house expert driving best practice and continuous improvement across trade compliance.

• Manage all overseas materials and repair imports
• Ensure correct use of customs procedures (Inward Processing / Home Use)
• Maintain authorisations and manage renewal applications
• Oversee duty and VAT accuracy
• Coordinate with purchasing on overseas sourcing and clearance

• Oversee export procedures for repair units (IP / OP / Home Use)
• Ensure accurate export declarations, licences and origin documentation
• Monitor authorised export time limits and secure extensions where required
• Support dispatch operations where needed

• 3+ years’ experience in customs/trade compliance
• Strong working knowledge of UK customs law and international trade agreements
• Experience managing audits or dealing directly with HMRC
• High attention to detail with strong organisational skills
• Confident communicator able to work across multiple departments

£35,000 to £43,000 basic plus full benefits, Hybrid working 3 days office based