Rep Payee Manager - Part Time

Overview

Help us Build a Thriving New England!

Part Time- 24 Hours per week
- Monday-Friday
- Flexible work schedule between the hours of 8am-4pm, located in Worcester.

Ascentria Care Alliance has been transforming underserved communities for over 150 years, providing a wide range of services to children, families, and seniors across five states. Recognized as one of the largest human services nonprofits in New England and one of the top 100 women-led businesses in Massachusetts, we envision vibrant communities where all individuals have access to resources to support one another to overcome challenges and seize opportunities.

Job Title: Rep Payee Manager

Pay Range: $23.35-$27.07 per hour

The pay range is the authorized pay for this position and is displayed only for jobs based in Massachusetts and Vermont, where pay transparency laws require disclosure. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related factors.

Position Overview:

The Office Manager at each location is often the first person with whom our clients and partners interact, making these roles critical within our organization. The Office Manager must welcome, interact with, and direct all visitors with a consistently friendly, compassionate, and professional demeanor, and a focus on excellent customer service. The Office Manager s responsibilities include General Reception;
Office Administration;
Office Maintenance; and Building Access and Security.

Here’s what we’re looking for:

• Provide support in understanding paperwork relate to social security benefits and provide advocacy as needed
• Process all new applications for Organizational Representative Payee
• Close all accounts in accordance with Social Security guidelines including the proper return of conserved funds
• Ensure funds from representative payee accounts are used to meet the basic needs of food, shelter, clothing, and medical care
• Responsible for the disbursement of funds and successful collection of all required paperwork and receipts in accordance with policy and procedures.
• Collaborates with the program staff to process budget changes timely and accurately
• Monitor all checking and savings accounts on Individual’s behalf to ensure minimum balances are maintained while also corresponding with Funds Management Training Plan Reports changes in the clients  status to the Social Security Administration (SSA) upon notification of such an event by program staff.
• Ensures client s account is reconciled and conserved funds forwarded to the SSA in the event the client is no longer receiving services.
• Works with the Internal Audit and Finance staff to establish and enforce all new representative payee policies and procedures.
• Works with the Finance staff to research and address account reconciliation questions and variances as needed.
• Research complex issues and questions and demonstrate problem solving skills
• Communicates to and provides training to program staff on rep payee issues, as needed.
• Responds to all inquiries with rep payee information.
• Ensures that all receipts and disbursements are processed in a timely manner.
• Creates and delivers all client reports to Social Security on a timely basis.
• Maintains current on Social Security issues and regulation.

Qualifications:

• Bachelor s degree in accounting, Business Administration, or related. In some cases, experience may be substituted for academic training.
• Experience with Rep Payee functions is strongly preferred
• Knowledge of payroll and accounts payable procedures and practices
• Excellent organizational, time management, analytical, and communication skills required
• Ability to handle people and situations with diplomacy, compassion and tact
• Must be able to travel to banking institutions, county offices and SSA offices
• Valid driver’s license and an acceptable driving record required
• Candidates who are selected for hire must successfully complete all required background checks before starting their employment.
• Ability to work within the Mission of the agency, “we are called to strengthen communities by empowering people to respond to life s challenges.”

Trainings

Required:

• Certify in First Aid…