Claims Manager​/Specialist

Overview

Our client is a globally recognised international infrastructure group delivering major transportation and civil engineering projects across Europe and internationally. Within the organisation sits a highly specialised internal commercial and contract advisory division that operates as a centre of excellence across live projects.

As part of continued growth and increasing project complexity across Switzerland, they are seeking a Claims Manager/Claims Specialist to strengthen their contractual risk management and entitlement capability. This role will focus on proactive claims preparation, drafting, and contractual protection across major infrastructure programmes.

An opportunity exists for an experienced Claims Manager/Specialist to join a strategic project support function based in Switzerland.

This position will support large-scale civil engineering and infrastructure works, working closely with commercial leadership and project teams to ensure robust entitlement preservation and structured claims preparation. You will be responsible for preparing well‑evidenced, contractually grounded claims submissions, drafting clear and persuasive narratives, and safeguarding the organisation’s contractual position across complex live project environments.

The role offers exposure to high‑value infrastructure works within a structured international contractor environment.

• Prepare and draft detailed contractual claims submissions, including entitlement narratives and supporting documentation
• Develop structured, evidence‑based claim strategies in line with contract provisions
• Analyse contract conditions and assess entitlement under applicable forms
• Draft clear and professional claim narratives with strong factual and contractual grounding
• Review and evaluate variation and compensation event positions
• Support project teams in maintaining contemporaneous records to protect entitlement
• Collaborate with planning, commercial, engineering, and legal teams to align technical and contractual arguments
• Assist in negotiations, dispute avoidance processes, and where necessary, formal dispute proceedings
• Maintain clear and structured documentation to support potential arbitration or litigation scenarios
• Provide internal contract awareness and guidance to project teams

• University degree in Construction, Civil Engineering, Quantity Surveying, or a related technical discipline
• Strong background in major civil infrastructure or heavy engineering projects
• Proven experience in claims preparation and contract administration within contractor environments
• Demonstrable capability in drafting detailed claim narratives and substantiated submissions
• Solid understanding of contractual entitlement, risk allocation, and dispute processes
• Ideally holds or is working toward an LL.M in Construction Law, Arbitration, or Dispute Resolution (or similar postgraduate qualification)
• Strong analytical and written communication skills
• Comfortable working within structured, multinational project environments
• Fluency in English and French is essential;
  German would be advantageous

Our client operates at the forefront of international infrastructure delivery and maintains high standards in governance, technical excellence, and contractual discipline. Their specialist commercial function plays a critical role in protecting project outcomes and ensuring robust risk management across complex delivery environments.

Joining this organisation offers the opportunity to work on technically demanding infrastructure projects while contributing to structured and professional claims management processes within a stable and internationally recognised contractor environment.

They offer competitive remuneration aligned with Swiss market standards, alongside the opportunity to work within a high‑performing project and commercial team.

Anzurra is a specialist Recruitment, Executive Search and Talent Advisory firm focused on Commercial, Contract Management, Claims, Disputes, Legal, and Advisory talent across the global construction, infrastructure, and energy markets.

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