Loan Operations Admin – Imaging Specialist

Loan Operations Admin – Imaging Specialist

Join to apply for the Loan Operations Admin – Imaging Specialist role at UBank

UBank – Lufkin Office.
Full Time.
Department:
Operations.

Reports to:

VP - Loan Operations.

Summary: The Loan Operations Admin I – Imaging Specialist will perform a variety of clerical duties related to the documentation of loans through internal processing systems, including document organization, filing, scanning, and customer service. This position supports the sales staff and promotes efficient workflow for existing UBank customers.

• Work closely with loan officers, loan administrators, managers, and other bank staff to promote open and effective communication and ensure quality service delivery to customers.
• Scan all loan/financial related documents for new, renewed loans and follow-up documents.
• Prepare folders and maintain filing of all retained loan related documents.
• Review and process incoming loan-related mail.
• Process paid off loan files.
• Process weekly and monthly invoices.
• Operate office machines such as photocopiers and scanners, voice mail systems, and personal computers.
• Other duties as assigned by supervisor.

• Prior experience with a community bank and loan experience preferred.
• Above average computer skills required:
  Microsoft Office Suite and various banking applications.
• Excellent communication, organizational, and analytical skills.
• Strong verbal, written, interpersonal, problem-solving skills.
• Ability to work autonomously and within a team.
• Motivated self‑starter and active learner.
• Strategic thinker with strong attention to detail, standards, and consistency.
• Ability to troubleshoot and resolve general customer issues.
• Ability to adhere to bank policies and procedures.
• Willingness to work additional and/or flexible hours and shifts as needed.
• Common sense understanding of issues involving multiple variables.
• High School Diploma or equivalent.
• Reading & Writing Comprehension:
  Understanding written sentences and paragraphs in work related documents, and communicating effectively in writing as appropriate for the audience.

• Attention to detail.
• Ethics and integrity.
• Adaptability.
• Attendance / punctuality.
• Dependability.
• Oral communication.
• Problem solving.
• Professionalism.
• Quality focus.
• Quantity / productivity.
• Teamwork.
• Written communication.
• Multi‑tasking.
• Technical skills.

• 66%–100% time seated, typing, writing, finger dexterity, close vision, clear speaking.
• 33%–66% time bending, stooping, squatting, lifting up to 20 pounds, hearing clearly.
• 1%–33% time standing, walking, pushing, pulling, reaching above shoulders, lifting up to 50 pounds, working in confined spaces.
• Rarely (