Job Description & How to Apply Below
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Role Description
This is a full-time, on-site role for an IT Support Specialist located in Ludhiana. The IT Support Specialist will handle day-to-day IT operations including providing technical support, resolving hardware and software issues, troubleshooting system problems, and maintaining desktop computers. The role requires efficient management of help desk tickets and delivering prompt resolutions to ensure smooth business operations.
Qualifications
Strong foundation in Technical Support and Troubleshooting
Proficiency in managing and maintaining Desktop Computers
Solid understanding of Information Technology principles and systems
Experience in Help Desk Support with a professional and customer-first attitude
Ability to diagnose and resolve IT-related issues efficiently
Exceptional problem-solving and communication skills
Relevant certification(s) in IT support (e.g., CompTIA A+, ITIL) preferred
Ability to adapt and learn new technologies quickly
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