Sales And Service Specialist

Overview

Fireplaces Unlimited has been serving the West Texas region for over 40 years, offering high-quality fireplaces, gas logs, and custom solutions for builders, homeowners, and contractors. Based in Lubbock, our team manages everything from design to installation and service with craftsmanship and care. We support both new construction and remodels and are rapidly expanding. Our core values center on trust, expertise, and creating warmth in every home.

This is a full-time on-site role for a Sales and Service Specialist located in Lubbock, TX. The Sales and Service Specialist will handle day-to-day tasks including interacting with customers to provide exceptional service, managing sales processes, and offering training and support for products. The role involves understanding customer needs, recommending appropriate solutions, closing sales, and ensuring customer satisfaction through after-sales service.

• Interact with customers to provide exceptional service
• Manage sales processes and close sales
• Provide training and support for products
• Understand customer needs and recommend appropriate solutions
• Ensure customer satisfaction through after-sales service

• Strong communication and customer service skills
• Proficient in sales and sales management
• Ability to provide effective training and support
• Experience in the home improvement industry is a plus
• Excellent organizational and multitasking abilities
• High school diploma or equivalent; additional certifications in sales or customer service are advantageous

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industry: Construction

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