Lab Technician

Reports to: Brand Manager

Location: Store Location

Would you love being involved in the process behind creating customized eyewear? Do you enjoy working with different machinery and equipment in a fast-paced environment? At Stanton Optical our Lab Technicians are mechanically inclined, talented and passionate team players who enjoy working in a fast‑paced collaborative environment while preparing eyeglass wear for patients. In this position you will provide technical work, produce customized eyeglass wear, make repairs, and provide minor equipment maintenance to ensure we comply with delivery times for Now Service 24‑Hour and Special Order (Ready when promised) jobs.

Stanton Optical is among the nation’s fastest growing full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer we offer some of the nation’s most desirable optical brands.

• Integrity: We see integrity as building a foundation of trust with our customers, employees and stakeholders by communicating honestly, ensuring consistency and delivering on our commitments.
• Collaboration: We see collaboration as combining the talents of a diverse group offering proactive communication and being open‑minded to new ideas.
• Accountability: We see accountability as taking initiative, delivering our best in all we do, accepting responsibility for our actions and taking ownership of results.
• Respect: We see respect as prioritizing human relationships, being present, connecting with transparency and empathy.
• Empowerment: We see empowerment as making purpose‑driven decisions to support the company vision, showing appreciation for others and taking care of the individuals we serve.

• We are the fastest growing founder‑led and privately owned eye care provider in the United States. We believe quality eye care should be easy, accessible and affordable for all people. Stanton Optical consistently ranks among the nation’s top optical retailers.
• We offer a flexible dynamic work environment where we foster innovation and creativity. We encourage you to be proactive in sharing the great ideas you have to improve the business.
• Eligible employees enjoy great benefits such as medical, dental and prescription drug coverage, company‑paid life and short‑term disability coverage and free eyeglasses. We also offer identity theft protection, pet insurance and much more.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Employees get 2 free eyeglasses (no dollar limit) every year and Friends and Family discounts on our products!
• We offer competitive variable compensation opportunities and commission on sales.
• Work with an amazing team!

• Obtain job orders from sales team and clarify all requests to ensure accuracy.
• Maintain a steady workflow to coincide with delivery time commitments to patients (Now Service Ready When Promised).
• Notify the leader on duty of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Provide maintenance and calibration to lab equipment.
• Ensure brand standards by performing basic housekeeping duties when necessary.
• Complete cross‑training with retail and customer service.
• Perform other duties as assigned and required.

• You have at least 1 year of experience working with established laboratory procedures/equipment operation.
• You are a result‑oriented person and have a track record for delivering results, taking ownership and being accountable.
• You have meticulous organizational skills.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.

• Do you share our vision of modernizing eye care for all people and making eye care easy?
• Do you have a high school diploma or equivalent?
• Are you passionate about outstanding customer/patient care and eager to share that passion with others?
• Do you have a strong interest in learning, embracing and fostering innovation…