Bakery Ops Manager

Bakery Ops Manager

United Supermarkets, LLC

The Bakery Operations Manager is first and foremost responsible for guest relations and satisfaction. They support the Department Manager regarding all department duties such as ordering, merchandising, maintaining department conditions, and training department clerks. They are also responsible for assisting the Manager in leading the efficient, effective, safe, legal, and profitable operations of the department.

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Assist in interviewing, training, scheduling, performance, and productivity of all department team members
• Assist with communication of information distribution to the entire department
• Responsible for maintaining a positive atmosphere, spirit, and morale within the department
• Demonstrate effective leadership skills by managing time and delegation
• Assist in developing team members and future leaders utilizing available materials and systems
• Support and execute division concepts and programs
• Contribute to executing and meeting financial goals
• Ensure quality and consistent product availability and solutions to our guests
• Assist with safeguarding, controlling, and monitoring all department assets, ensuring policies and procedures are implemented for control of assets
• Practice safe work habits; maintain a high level of store cleanliness, organization, and a safe work environment; encourage team members to do the same
• Ensure department systems and processes are utilized consistently and correctly
• Collaborate with Department Manager for meetings with the department leadership team to effectively plan production and promotion goals
• Assist with the coaching and development of team members as necessary in accordance with policies and procedures with support from Department Manager and Talent Management
• Assist with coordinating the books and manuals to ensure they are kept updated
• Assist with coordinating inventory process and reporting
• Must be able to take care of all department issues in the event of the absence of the Department Manager, which would include ordering, delegating, multitasking, forecasting, prioritizing, and merchandising
• Ensure that Food Safety Procedures are adhered to
• Assist in proper merchandising of products by understanding and implementing schematics, merchandising of advertised items, seasonal and promotional displays, proper signing, and monitoring product flow.
• Comply with retail labeling laws, federal and state regulations, and company policies
• Assist with all bakery duties as needed, such as receiving, cleaning, freezer pulls, proofing, baking, decorating, slicing, and packaging
• Demonstrate good conflict management skills
• Performs other duties as requested or required by upper management

• Must be 18 years of age or older
• High School Diploma or equivalent
• A minimum of one year of Bakery experience preferred
• Ability to work and communicate with all levels of management and subordinates in a professional manner
• Ability to self‑motivate, problem‑solve and work with minimal supervision
• Be able to perform all other physical aspects of the position including but not limited to bending, squatting, standing, lifting, climbing, pushing, pulling, and walking
• Ability to stand for long periods of time (up to 4 hours)
• Ability to lift and carry items weighing up to 50 lbs. and push and pull up to 100 lbs
• Ability to work within a freezer for up to 15 minutes
• Must possess technical skills to perform basic math and computer tasks (Word, Excel, and Email)
• Ability to work at a fast pace, but efficient and controlled manner
• Must maintain Certified Food Safety Manager certification
• Bilingual English/Spanish is a plus
• Must be flexible to work various hours/shifts, including weekends and holidays
• Ability to accept supervisory coaching related to performance, work habits, and attitude
• Ability to function as a team member and get along with others

Mid‑Senior level

Full‑time

Management and Manufacturing

Retail