EVP of Operations - Chief Operating Officer

Overview

Position Description

Reporting directly to the President, the Executive Vice President of Operations and Chief Operating Officer (COO) ensures daily operations align with and advance TTUHSC's mission and vision across all campuses and locations. This role actively upholds the institution's Values-Based Culture:
One Team, Kindhearted, Integrity, Beyond Service, and Visionary- in every decision and interaction. The COO oversees executive leadership teams in Facilities, Information Technology, Human Resources, and Campus Operations, working closely to drive progress in support of TTUHSC's goals and strategic priorities. This leader champions operational performance and continuous improvement while building strong relationships with stakeholders across TTUHSC and within the broader university system.

The COO serves on the Executive Council, President's Cabinet and acts as chair or co-chair for identified Council, ensuring operational strategies align with institutional objectives. As a key partner to other executive vice presidents, the COO collaborates to advance TTUHSC's mission across academic, clinical, and research domains across its six schools and university locations. Through sustainable business operations, the COO supports the workforce, patients, and learners, ensuring the institution is prepared to meet current needs while positioning for future growth.

• Provides vision, guidance and direction to divisional leaders of Facilities, IT, HR, and Campus Operations.
• Leads operational initiatives that enhance campus functionality, safety, and institutional priorities across all sites.
• Builds and maintains productive relationships with stakeholders across TTUHSC and the system.
• Provides leadership to IT leadership, ensuring secure, mission-aligned infrastructure and service excellence to support academic, research, and clinical functions.
• Provides leadership to HR leadership, focusing on workforce planning, recruitment, and strategies that attract and retain top talent, ensuring strong institutional performance.
• Provides leadership to Facilities leadership to ensure efficient operations, maintenance, utilities management, capital project planning, and compliance with codes while aligning with the institution’s master plan.
• Provides leadership to Campus Operations leadership, to include: service contracts, leases, mail services, and operational planning, ensuring reliable and effective services across TTUHSC sites.
• Serves as chair or co-chair for institutional councils and system-level operational discussions, representing TTUHSC’s interests.
• Oversees institution-wide emergency management and preparedness planning and response efforts across all campuses.
• Oversees spacing planning and management for the institution in coordination with the Executive Council.
• Partners with Executive Council to drive alignment and execution of institutional priorities across TTUHSC’s academic, clinical, and research operations across six schools and university locations.
• Travels to regional campuses and locations on a regular basis and as needed.
• Maintains ongoing communication with campuses and locations.
• Embodies the TTUHSC core values of Kindhearted, Integrity, One Team, Visionary, and Beyond Service.
• Other duties as assigned.

• Current TTUHSC team member.
• At minimum ten (10) years of progressively responsible leadership experience overseeing an operational area within higher education, health care, or a related large and complex organization.
• Master’s degree in Business Administration (MBA), Health Administration (MHA), Public Administration (MPA), Higher Education Administration or a closely related field.
• A minimum of three (3) years of recent executive leadership overseeing at least one operational division, department or critical role within higher education, health care, or a related large and complex organization.

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan…