Houseperson | TownePlace Suites, Lubbock, TX

Lubbock, Texas, United States – Full Time

Start Date:

Immediate

Expiry Date: 21 Apr, 26

Posted On: 21 Jan, 26

Experience

Required:

0 year(s) or above

Remote Job:
Yes

Telecommute:
Yes

Sponsor Visa:
No

Skills:

Cleaning, Guest Service, Attention To Detail, Physical Stamina, Organization, Flexibility, Supervision, Industrial Cleaning Equipment, Communication, Problem Solving

Hotel Equities, a multi‑award‑winning hotel development and hospitality management company, is currently searching for a remarkable Houseperson for the Towne Place Suites in Lubbock, TX.

Job Purpose:

This position provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. Ultimately, you will ensure a pleasant and comfortable experience for our guests during their stay with us.

• Greets guests and responds to special requests.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• May gather waste and/or contaminated materials for disposal; assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Performs other duties as assigned by Management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

• Work experience as a Room Attendant or Houseman/Houseperson is required.
• Experience with industrial cleaning equipment and products.
• Good physical health and stamina.
• Flexibility to work in shifts.
• Ability to work with little or no supervision while meeting high-performance standards.
• Excellent organization skills.
• Ability to follow instructions.
• High school diploma is a plus.

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Paid Vacation
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k) and matching
• Dental insurance
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance
• Salary $12.50-$13.00 based on experience.