Housekeeper- HomeSuites, Lubbock, Texas

Housekeeper – Home2 Suites, Lubbock, Texas | Hotel Equities

$12.50/hr – $14.25/hr

Cleans and prepares guest rooms and public areas, meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues. Warm, knowledgeable service and helpful guidance reassure guests that they’ve made the right choice to stay with us.

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion.
• Clears, cleans, and wipes windows, doors, walls, closets, and fixtures in rooms, public areas, and hallways, using ladders or stools as necessary.
• Washes shower walls and tubs, cleans toilet(s) and stall walls, wipes exposed pipes, cleans mirrors, sinks, and walls to maintain clean and sanitary restrooms.
• Replaces towels, soaps, and all room amenities; restocks literature removed by previous guests or that is soiled and torn.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and contaminants.
• Dusts and polishes all furniture, fixtures, wall hangings, vents, and ceiling corners.
• Strips beds of all linen and remakes with fresh linens, blankets, and bed pads; lifts mattresses to check for soil between mattresses and under the bed.
• Checks closet cleanliness, wiping closet doors, handles, and shelves; restocks guest room supplies such as hangers, extra blankets, and pillows.
• Vacuum rooms, public areas, and hallways, operating vacuums weighing up to 25 lbs., lifting/moving heavy furniture to vacuum entire carpeted areas including under furniture and hard‑to‑reach areas.
• Inspects all door and window locks to ensure working order and reports unsecured or unsafe situations to management.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and reports deficiencies to the Executive Housekeeper.
• Secures and maintains custody of equipment, keys, and supplies at all times to protect hotel property.
• Maintains a friendly, cheerful, and courteous demeanor at all times.
• Assists the laundry department by retrieving soiled linen, sorting laundry into correct loads, operating washers, dryers, and pressers, folding, and distributing cleaned linen.
• Cleans patio/balcony areas by sweeping or hosing the floor, wiping down all furniture and fixtures, and cleaning doors and windows.
• Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
• Performs other duties as assigned, requested or deemed necessary by management.

• High School diploma, secondary qualification, or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham or similar cleaning standards.
• Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
• Vision ability to see minute debris and dirt in poorly lit areas; ability to read written instructions and computer print‑outs.
• Upper body strength to lift up to 50 lbs. continually throughout an 8‑hour shift.
• Finger, hand, and upper body dexterity to push, pull, and move levers, equipment, and furniture throughout an 8‑hour shift.
• Ability to work with arms raised above head throughout an 8‑hour shift.
• Ability to maneuver fully loaded maid cart, weighing up to 50 lbs., through hallways and into/out of closets during the entire work day.
• Basic residential cleaning equipment such as vacuums, floor buffers, carpet cleaning equipment, cleaning cart, ladder/stepping stool, commercial washers, dryers, and pressers.
• Exposure to hazardous chemicals on a continual basis.
• Prolonged strenuous physical activity in indoor climate‑controlled environment; excessive heat and humidity in laundry.
• Passionate about people and service; strong communication skills; reading and writing abilities; problem‑solving and training abilities.
• Flexible schedule including nights, weekends and/or holidays.

• Team‑driven and values‑based culture.
• Vacation & holiday pay.
• Same‑day pay available.
• Employee Assistance Program.
• Reduced room rates throughout the portfolio.
• Third‑party perks (movie tickets, attractions, other).
• 401(k).
• Flexible spending account.
• Life insurance.
• Parental leave.
• Referral program.