Medical Billing Associate

Extended Job Title

Medical Billing Associate

Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow‑up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.

43509

Professional/Personal Reference

None

17

• Process primarily inbound calls as an agent in the customer service call center.
• Interact with patients or patient accounts as needed to complete various customer service functions, including establishing payment plans, collecting payment, screening for financial assistance, resolving billing issues or inquiries, researching bad addresses, and updating demographic information.
• Work assigned tasks in the Accounts Receivable system
• Open, sort and process mail and insurance/patient correspondence as needed.
• Facilitate claim submission and follow‑up as needed for successful billing and acceptance or payment of claims.

No

15

Hourly

Lubbock

• Experience in a clinic or physician's office.
• Bilingual in English and Spanish.
• Experience in a call center.
• Knowledge of Epic billing and accounts receivable system.

MPIP Patient Contact/Billing Lbk

Cover Letter, Resume / CV

Full Time

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app
4.ttuhsc.edu/payplan.

Day

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

A minimum of a high school diploma or equivalent. Two years of medical or general office experience OR completion of related education or training and one year of experience.

No

YN, HM

3A1X1, 4A0 X1

0111

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees.

To view this report, visit the TTUHSC Clery Act website at https://(Use the "Apply for this Job" box below)..

Nationally recognized as a Great College to Work For, TTUHSC provides much more than just a job! Enjoy excellent benefits, including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care.

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health‑related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond.

This is where world‑class education meets compassionate…