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Operations Manager : Specialist Services
Job in
Lowestoft, Suffolk County, NR32, England, UK
Listed on 2026-01-17
Listing for:
TipTopJob
Full Time
position Listed on 2026-01-17
Job specializations:
-
Healthcare
Healthcare Management, Healthcare Administration -
Management
Healthcare Management
Job Description & How to Apply Below
An outstanding new job opportunity has arisen for a dedicated Operations Manager:
Specialist Services to assist in overseeing the operation and financial/business health of the care homes around East Anglia. You will support the Specialist Services operations team in providing leadership, support, mentorship and line management to the Registered Home Managers.
To be considered for this position you must hold an NVQ/QCF Level 5 in Health and Social Care.
Responsibilities- Oversee day-to-day operations across multiple care sites
- Ensure CQC compliance and inspection readiness
- Line-manage registered/service managers
- Monitor quality, incidents, and safeguarding
- Control budgets, staffing costs, and agency spend
- Standardise processes and policies across sites
- Handle escalated complaints and serious incidents
- Lead service improvements and turnarounds
- Liaise with commissioners, local authorities, families
- Background in multi-site care home or supported living operations management
- Strong knowledge of CQC compliance, safeguarding, health and safety, and regulatory standards
- Proven track record in financial oversight, budgets, occupancy and fee improvement
- Experience leading teams, coaching Registered/Service Managers, and improving service performance
- Demonstrable record of improving or maintaining Good inspection outcomes
- Skilled in audits, quality assurance, reporting, and corrective action planning
- Hold a full UK driving licence
The successful Operations Manager will receive a salary of GBP 50,000 per annum. This is a permanent full-time role for 40 hours per week, typically 9:00am–5:00pm. Benefits include:
- Monthly Car Allowance
- Comprehensive induction and training programme
- Career development and progression
- Employee Assistance Programme
- Blue Light Card Scheme
- Loyalty Bonus
- Full DBS disclosure paid for
- Excellent performance-related bonus
- 25 days’ annual leave plus bank holidays
- Company Pension Scheme
- Employee Wellness Health Assured Benefit Programme
- Employee Benefits and Discount Scheme
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