Case Manager - Youth Navigator

Case Manager - Youth Navigator

Are you interested in a position that will make a difference in your life and the lives of others? Community Teamwork is a private non‑profit organization with over 600 employees, and we are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

We offer a supportive, mission‑driven environment where you can thrive both personally and professionally.

At Community Teamwork, our employees enjoy best‑in‑class benefits to support their physical, financial and emotional wellness.

We offer:

• Starting Hourly Pay range: $24.34 - $25.07
• Casual work environment
• 4 weeks of Paid Time Off
• Medical, Dental, and Vision insurance
• Paid Life Insurance
• Tuition reimbursement
• 12 paid holidays (including one floating holiday)
• Paid sick leave
• Career advancement and professional development opportunities
• 5% contribution to your 401K retirement account after 6 months of employment, whether or not you participate on your own
• 37.5 hour work week but paid for 40 hours
• Great co‑workers and a fulfilling mission

We are seeking a Youth Navigator as part of CTI's Youth Services team located at the Youth Opportunity Center.

The Youth Navigator will be responsible for case management for homeless and at‑risk youth and young adults between the ages 16‑24. The Youth Navigator provides advocacy, support, and community connection to assist participants and families to overcome barriers to self‑sufficiency and stability, while assisting young adults in accessing support from across the Greater Lowell Area.

• Supporting participants in accessing basic needs
• Assessing individual stability
• Hold regularly scheduled case management sessions with participants
• Formulation of youth lead - Individualized Service Plans
• Connect with community partners and resources
• Assisting other Youth Services team members as needed
• Supporting programming and difficult or complex situations
• Meeting with young adults in the community to allow for better access to services

• Bachelor's Degree preferred, preferably in a Human Services related field
• 5+ years' direct case management experience OR 2+ years of experience working with at‑risk youth may substitute for degree
• Ability to work comfortably with at‑risk youth in both group and individual settings, preferably with experience supporting at‑risk youth entering into employment and post‑secondary education
• Minimum of one year assessment, advocacy and case management work in a Human Service field required
• Demonstrated knowledge of community resources available to low‑income individuals and families
• Excellent customer service, organizational, oral and written communication skills
• Ability to manage multiple priorities and work in a fast‑paced environment
• Proficient computer skills required in basic computer software and data collection systems
• Excellent crisis management skills
• Ability to maintain accurate records and confidentiality of information
• Excellent attention to detail
• Bilingual (English/Spanish, English/Khmer, English/Portuguese) preferred
• Valid Driver's License

Equal Opportunity Employer - Vets/Disabled