Program Director; Developmental Services

Program Director (Developmental Services)

As a Program Director II (PD), you will oversee the clinical, financial, and administrative operations of one or more residential programs that provide support to people with intellectual and developmental disabilities. In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives by building independence skills. Program Directors ensure proper standards and regulations set forth by funding sources are adhered to, and that quality standards for the individuals in the home are being met.

Additional responsibilities include managing staff, developing relationships with community members, and liaising with clinical and nursing teams to develop and manage individuals' Individual Action Plans (IAP).

• Direct and manage the activities of program staff. Hire staff appropriate to the position. Utilize staff appropriately with the goal of optimizing effort and achieving operational and financial goals.
• Manage staff performance. Provide direction, training, and coaching; implement recognition and rewards programs; conduct performance planning and review sessions; provide guidance on career development. Responsible for counseling and corrective action programs, as necessary.
• Ensure that the intake of prospective persons served is completed in a timely, professional manner; arrange and perform intake procedures, conduct initial assessment of persons’ served appropriateness for program.
• Provide supervision and direction to program staff regarding treatment/support plans and interventions, including rehabilitative strategies and techniques. Assist Managers in completing comprehensive assessment for persons served. Participate in various internal and external meetings regarding treatment/support planning.
• Provide outreach and create environments in which family, friends, and established relationships of the person served can be fostered.
• Provide problem resolution for staff and persons served.
• Foster teamwork and leadership in work groups.
• Provide staff with new and updated policies and directives.
• Responsible for the quality and timely completion of all clinical, recordkeeping, and service/support/action plans and documents for persons served.
• Ensure compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Assist in the development of, and manage adherence to, program budgets.
• Ensure collection of program fees and service delivery data.
• Represent Vinfen in professional, trade, regulatory, and funding source organizations; participate in committees, meetings, and other activities, as requested.
• Serve as a resource for program staff, family and friends of persons served, neighbors, public officials, and other providers.
• Manage adverse events (such as medication occurrences, physical restraints, and other critical incidents); ensure plans and corrective actions are implemented and reported.
• Respond to internal and external data collection and reporting requests.
• Ensure program quality and achievement of goals and objective, as well as managing quality improvements.
• Provide on-call back up and on-site support and intervention when necessary.
• Store, administer, document, and dispose of medication for persons served consistent with MAP requirements, funding source regulations, and Company policy. Ensure program compliance with Vinfen MAP protocols.
• Maintain and enhance staff’s knowledge of human services issues, trends, and techniques.
• Ensure maintenance and safety of physical sites.
• Perform other related duties, as required.

• Knowledge of human services relative to current assignment
• Knowledge of operations management procedures and practices
• Sensitivity to cultural, religious, racial, disability, and gender issues
• Knowledge and use of advocacy techniques
• Knowledge and use of different communication and learning styles
• Knowledge of organizational, strategic, participatory, collaborative skills
• Knowledge of human, legal, civil rights, community, and other resources
• Kno…