Senior Identity and Access Management Analyst; Promotional

Senior Identity and Access Management Analyst (Promotional Opportunity Only)

Job No: 529609
Position type: Staff Full Time
Benefit Status: Benefited-Union
Campus: UMass Lowell
Department: Information Security
Salary: See posting section for salary range details.
Applications Open: Feb 25 2026
Applications Close: Mar 10 2026

General Summary of Position:

This being a promotional opportunity, only current UML employees within the same Bargaining unit are eligible to apply for this position. The Senior Identity and Access Management Analyst is a technical staff member of the Information Security organization supporting mission‑critical IT applications, business processes, and infrastructure services provided by the Information Technology department. Under the direction of the Chief Information Security Officer, the Sr.

Information Systems Analyst will collaborate with university business stakeholders at UML and across UMass to develop and implement Identity and Access Management (IAM) capabilities that enable the full lifecycle management of UMass Lowell account identities, credentials, and entitlements in accordance with stakeholder and security, privacy, and compliance requirements. This position provides day‑to‑day operational technical leadership and has primary responsibility for the IAM function within the information security team at UMass Lowell.

It may also provide technical supervision for contracted support resources, junior staff or student workers.

Key responsibilities include:

• Develop and implement IAM policies and controls to meet GRC requirements.
• Oversee provisioning/de‑provisioning processes and access reviews.
• Maintain and manage IAM tools such as People Soft Administration, Oracle Identity Management Suite, and eSignature software.
• Ensure compliance with privacy and audit regulations such as GDPR, HIPAA, and PCI DSS.
• Collaborate with stakeholders to support authentication protocols and MFA solutions.
• Lead technical projects and provide guidance to junior staff.

• Bachelor’s degree in CS/IT/Math/Business, 5-7 years of related or specialized IAM experience.
• In‑depth knowledge of security, privacy, audit and compliance requirements applicable to IAM in higher education (GDPR, HIPAA, PCI DSS, etc.).
• Well‑versed in IAM principles and policy such as segregation of duties analysis, access reviews, provisioning/de‑provisioning, authorization and authentication protocols, and access governance.
• Hands‑on experience with People Soft Administration tools, Oracle Identity Management Suite, eSignature software tools; working knowledge of Active Directory, including security group structures and policies.
• Demonstrated oral and written communication skills to prepare and deliver information security procedures, standards, and guidelines to a technical and non‑technical audience.
• Ability to work in a team environment, take direction and guidance, prioritize, and meet deadlines for wide‑ranging technical projects.
• Ability to plan and independently manage projects of medium complexity and university‑wide scope.
• Ability to use a combination of independent research, experience, testing, and escalation to efficiently balance the most appropriate and cost‑effective solution.
• Ability to establish and maintain effective working relationships in a positive, services‑oriented manner.
• Demonstrated experience with enterprise application security administration tools and IdM application suites.
• Knowledge of Multi‑Factor Authentication (MFA) solutions and technologies.

• Hands‑on experience with People Soft Administration tools, Oracle Identity Management Suite, eSignature software tools.
• Knowledge of Critical Security Controls.
• Knowledge of authentication protocols such as Active Directory, LDAP, Kerberos, SAML; desired knowledge of asset management products; familiarity with GenAI tools such as ChatGPT and Copilot; ability to write, test and safely utilize code for bulk actions.
• Prior IT operations experience in higher education environment.
• ITIL Foundations Certification.

Eligibility:
Only U.S. persons (citizens, permanent residents, or protected individuals) will be considered for this position.

Special Instruction:
This is a promotional opportunity; only current UML employees within the same Bargaining unit are eligible to apply.

Salary Range:
Minimum $77,885, 25th quartile $82,093, midpoint $101,251.

Applicants should submit a résumé; a cover letter is optional. Names and contact information of three references will be required during the application process.

The University of Massachusetts Lowell welcomes all qualified applicants and complies with all state and federal anti‑discrimination laws.