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General Manager - Artificial Intelligence

Job in Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for: UKG
Full Time position
Listed on 2025-12-31
Job specializations:
  • IT/Tech
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below

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Join to apply for the General Manager - Artificial Intelligence role at UKG

With 80,000 customers across 150 countries, UKG is the largest U.S.

-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career.

If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Here at UKG, our purpose is people. With 80,000 customers across 150 countries, UKG is the largest U.S.

-based private software company in the world. And we’re only getting started. UKG is on the cusp of something truly special – worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today.

Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, and we strive to create a culture of belonging and an employee experience that empowers our people – both at work and ’re united by purpose, inspired by you.

About

The Role

UKG's AI solutions offer numerous advantages, particularly in Human Capital Management (HCM), by improving employee experiences through AI-powered insights, enhancing efficiency by automating tasks, and enabling data-driven decision-making. The General Manager (GM) for Artificial Intelligence (AI) at UKG is a visionary leader with P&L accountability and responsibility for transforming and growing the AI business as part of UKGs broader growth initiatives.

The AI GM will be responsible for the business’s short and long-term strategy and product roadmap and will accelerate the product journey and operationalize the product management and product marketing functions ensuring seamless integration and collaboration across shared services in Engineering, Design, Security and Architecture, in order to enable scale and stay ahead of customer demands. Reporting to the Chief Product Officer, the AI GM will have P&L responsibility for the business and lead a team of approximately 16 team members.

The AI GM will combine a highly strategic mindset, operational orientation, and an ability to drive measurable change. They will be responsible for assessing and developing the team and infusing operational rigor and modern product development practices into the business. They will be a builder of people and teams and a collaborative leader who can partner closely with cross-functional teams.

Your Responsibilities

As a key member of the UKG leadership team, actively shape the future vision and strategy for the company and the AI business unit, ensuring alignment with UKG's broader strategic goals.

Create a comprehensive AI product roadmap and strategy that aligns with UKG's broader strategy, focusing on differentiation and growth aspirations in the short, mid-, and long-term.

Build deep relationships with customers,…

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