Respite Community Health Worker

Overview

The Community Health Worker (CHW) provides intensive case management services in the Respite Program to individuals who have mental health, substance use and/or co-occurring disorders. These services are designed to be maximally flexible in supporting individuals to implement their Community Support Plan and the skills and resources needed to community tenure. The CHW is at the helm of organizing and coordinating resources and services in response to healthcare needs across multiple settings, and inclusive of both LTSS and SDH needs.

This role drives outreach and engagement, health and wellness coaching, as well as community and social services connections in partnership with Person Served and their care teams.

• Drives referrals to any community or social services that align with a person served's needs and goals as outlined in their Respite Community Support Plan (CSP).
• Collaborates closely with PCP and other providers, including but not limited to community resources, to assure appropriate referrals based on level of care needed which optimizes outcomes and minimizes risk.
• Assists persons served in improving daily living skills so they can perform them independently or access services to support them in doing so.
• Provides temporary assistance with transportation to essential medical and behavioral health appointments while transitioning to community-based transportation resources (e.g., public transportation resources, PT-1, etc.).
• Accompanies persons served to essential health care appointments, as needed.
• Assists with obtaining benefits, housing, and health care.
• Collaborates with Emergency Services Programs/Mobile Crisis Intervention (ESP/MCIs) and/or outpatient providers; including working with ESP/MCIs to develop, revise and/or utilize crisis prevention plans and/or safety plans.
• Fosters empowerment, recovery, and wellness, including forming connections to recovery-oriented peer support and/or self-help support and services.
• Collaborates with Respite Clinical Supervisor to manage all care transitions through collaboration with person served, community provider staff, ICT, and hospital staff to ensure a safe discharge plan and a well-coordinated implementation of that plan.
• Completes required Service Notes and case documentation in electronic health record to ensure accurate and timely billing of services.
• Participates in routine multidisciplinary team meetings.
• Completes all assigned courses on Vinfen Learning Management System and other training/in-service/workshops in best practices as assigned by supervisor.
• Support person served with taking medications as prescribed under the MAP system.
• Performs other related duties, as assigned.

Vinfen is a nonprofit, health and human services organization established in 1977 and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services promote recovery, resiliency, habilitation, and self-determination. Our 3,500 dedicated employees provide a full range of services in over 550 sites throughout Massachusetts and Connecticut.

For more information about Vinfen, please visit (Use the "Apply for this Job" box below)..

• A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
• First-rate Medical, Dental and Vision plans with employer contribution toward medical insurance
• Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
• Employer-paid Short-Term Disability Insurance with option to purchase additional coverage
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Generous Paid Time Off (for employees scheduled to work 20 hours or more per week): 15 vacation days, 11 holidays, 10 sick days, 3 personal days
• Educational Assistance and Remission Programs
• $500 Employee Referral Bonus with no annual cap
• Discounted YMCA memberships and other perks

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

A high school diploma or equivalent required; BA/BS in human-services related field preferred. Minimum of 3 years' care management or related experience with people with psychiatric conditions or SUD preferred. Preference given to bi-lingual/bi-cultural applicants and people with lived experience.

• Highly sensitive to the needs of people with disabilities and able to connect with and engage assigned members
• Flexible and able to work well as a team member
• Ability to follow instructions
• Adequate communication skills and willingness to work cooperatively with a variety of people in diverse community settings
• Strong commitment…