Customer Information Center​/Call Center Summer Intern - Lowell

Job Description

Rockland Trust is seeking a Summer Intern to join the team in the Customer Information Center/Call Center.

Being an intern is an incredible opportunity to gain real-life work experience, build professional skills and establish connections. In addition, Rockland Trust believes internships should include meaningful work. As a valued team member, interns are immersed in real projects that make a tangible impact, allowing them to apply their academic knowledge while developing critical professional skills. Through collaboration across departments, interns can expand their network and gain valuable insights into their chosen field.

The supportive, caring culture encourages interns to grow and find their path. Many interns have gone on to build long‑lasting careers at the Bank.

Rockland Trust is hiring for Summer Interns in the Customer Information Center/Call Center. Locations are flexible, with offices in Brockton, Franklin, Lowell, and Plymouth. This is an in‑office position, Monday–Friday, 8:30 a.m.–5:00 p.m.

• Learn all about banking products while in college
• Grow personally and professionally
• Passionate about customer service
• Enjoy learning new skills and making others feel valued
• Have an interest in personal finance

As a Summer Intern, you will provide exemplary service to customers and colleagues, support our communities through outreach and volunteer work, and engage customers across all areas of banking, from loans to checking accounts, online banking, and more. You will also identify customers’ financial needs and support them appropriately. A comprehensive training program will prepare and support you throughout your career with ongoing classes.

• Rising Juniors or Seniors studying Business or related degree (preferred)
• Basic understanding of banking or finance
• Good communication, problem‑solving, and organizational/time‑management skills
• Proficient computer skills, Microsoft Office, and ability to navigate multiple systems independently
• Excellent customer service skills

We offer a generous benefits package including competitive compensation with performance incentive awards, health insurance, dental insurance, a 401(k) and DC plan for retirement, LTD & life insurance, day‑care reimbursement, tuition assistance for graduate and undergraduate programs, an award‑winning wellness program and more.

Rockland Trust is an equal‑opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.