Vice President and General Manager, North America and Global Commercial Excellence

The Opportunity

Reports to:

President, Hach

The VP and GM of North America and Global Commercial Excellence is accountable for driving sales and profitability by developing and executing strategic growth plans in a dynamic environment. They will have direct revenue responsibility for approximately USD $600M, which has the potential to more than double over the next five to ten years. Working in close partnership with the President, they will provide leadership, structure, and rigor to ensure that Hach has the people, plans, and systems in place to increase revenue growth in the North American market.

In this role, the VP and GM of North America will lead their team in developing and executing a transformative business strategy that leverages our strong business and technology foundation. They will also be responsible for developing and executing channel and customer plans that will aggressively grow sales, service, customer‑installed base, and market share using allotted resources. Their primary focus will be on leading their group and achieving sales and operating profit objectives, while providing timely, accurate sales and financial forecasting.

It will be important for them to maintain familiarity with the industry through robust industry relationships to gain an authoritative understanding of sales and marketing opportunities. Moving quickly to build trusted relationships with customers and key account opportunities will be essential.

To accomplish these goals, this leader will need to build a world‑class team that leverages the Veralto Enterprise System. This includes identifying opportunities to “raise the bar” for individuals and the team by instilling their value‑selling vision and agenda as an integral part of the company’s goals for success. They will be equipped and prepared to provide deeper insights and best practices to complement their direct reports.

In addition, this VP/GM will make a personal investment in fostering internal relationships to nurture a culture based on respect, teamwork, communication, inclusion, and results.

• Own the North America Commercial P&L with full accountability for bookings, revenue, margin, and profitability, serving as a key member of the Hach L1 leadership team and helping set enterprise strategy.
• Provide end‑to‑end strategic and organizational leadership for commercial operations, including rigorous forecasting, operating plans, and delivery of results within approved budgets.

• Define and execute a comprehensive commercial strategy and sales execution plan, prioritizing the most impactful customer segments, strategic initiatives, and growth opportunities.
• Champion world‑class sales management by advancing Veralto/Hach Sales Initiatives and Funnel Management Standard Work, and evolving the organization toward value‑ and solutions‑based selling.

• Drive profitable service revenue growth across North America by defining and executing the service sales strategy, expanding territory coverage and installed base penetration, and strengthening service sales capabilities.
• Elevate service execution and customer satisfaction through operational rigor and continuous improvement.

• Maintain deep market, customer, and competitive insights through regular Gemba walks and customer engagement, translating them into strategies that sustain and enhance competitiveness.
• Partner with Global Product Management and R&D to identify market‑validated, high‑value customer problems and convert them into clear product development priorities.
• Oversee the successful planning, execution, and commercialization of new product launches to drive meaningful market impact.

• Build sustainable commercial capability by identifying improvement opportunities and leading Kaizen initiatives.
• Drive continuous deployment and process improvement using the Veralto Enterprise System (VES).

• Build and maintain a strong talent pipeline and succession capability to support…