Customer Service Representative; On-Site

Overview

Job Posting: CSR - Onsite/In Office - Loveland, CO

Description:

Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications. Provide prompt, accurate answers to order/tracking questions and process order entry requests from customers through telephone, online and email. Input customer orders and customer transactions into the company's order entry database. Check and release various order holds as assigned for the position.

Assist with requests on pricing, shipping, product availability, terms and conditions and item information.

• Support customers via telephone, online chat and email with order entry for placement and status updates, and pre-sale specifications.
• Provide prompt, accurate answer to order/tracking questions and process order entry requests from customers through telephone, online and email.
• Input customer orders and customer transactions into the company's order entry database.
• Check and release various order holds as assigned for the position.
• Assist with requests on pricing, shipping, product availability, terms and conditions and item information.

Hours:

Monday-Friday 6AM-6PM

On site:
Loveland, CO 80538

Long Term Opportunity;
Contract to Hire position based out of Loveland, CO.

$22.50/hr

• 1 to 2+ years of recent experience in customer service, order management/entry, etc.
• Ability and desire to work in a fast-paced environment.
• Coachability is required.
• Technically inclined (does not need to know pivot tables, v lookups, etc.); this is not data manipulation but more accuracy within the order management.
• Willing to make mistakes, patient, and able to trust the process; team will guide them as long as they do the work.
• Strong attention to detail and ability to review many different line items with accuracy.
• High school diploma or GED required.
• Proficient computer skills (Microsoft Office Suite, Excel & Outlook) required.
• Critical thinking and multi-tasking skills required.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Fully onsite position in Loveland, CO.

This position is anticipated to close on Jan 31, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.