Warehouse Lead

Ship Monk isn't just a 3PL; we're a growth partner for merchants . We provide cutting‑edge technology and a network of owned and operated fulfillment centers that empower high‑growth e‑commerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click‑to‑delivery and real‑time inventory to custom solutions—all with a merchant
- first mindset.

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

• Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
• Proprietary Technology: We’ve eliminated the need tribal knowledge with our AI‑powered platform. It provides a real‑time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
• Unrivaled Support: We provide hands‑on, "mom and pop" support with a global reach. Our dedicated teams are on‑site at every fulfillment center, ready to jump into action.
• Transparent Pricing: We believe in honest, long‑term partnerships. Our all‑inclusive pricing means predictable costs, with no hidden fees or surprises.
• Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

• Merchant‑first: We handle the logistics so our merchants can focus on what they do best—growing their business.
• Own it: We take ownership of our work, our mistakes, and our successes.
• People make Ship Monk: We believe in our team and invest in our people.
• Change the score: We challenge the status quo, constantly innovating and improving.
• Get sh
  * t done: We’re a fast‑paced, high‑growth company that values action and results.

Our Operations Leads are important members of our operation that assist supervisors and managers with the development and management of hourly associates. The successful candidate will have warehousing experience and a proven track record in a leadership role. The Operations Lead must be technology oriented and possess strong attention to detail. This individual will be responsible for helping run department operations and lead the department when the supervisor and manager are away.

• Wages starting at $18.50/hour
• Benefits (Health, dental, vision) after 60 days of employment
• Life insurance and short term disability
• Paid time off
• Tenure pay increases
• Opportunities for additional job‑skills training, including heavy equipment operation and technical skills development

• 1+ years in leadership role required
• 1+ years warehousing experience
• Must be able to stand for most of the day
• Ability to lift up to 40lbs
• Inventory Experience
• Cycle Counting
• Detail Oriented
• Inventory Management Systems

Ship Monk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.