Ticket Sales & Service Intern

The Ticket Sales & Service Internship is an unpaid, educational opportunity designed to provide students with hands-on exposure to professional sports ticketing operations within a dynamic club environment. This internship emphasizes learning, mentorship, and skill development while supporting the Ticket Sales & Service team during matchdays, events, and departmental initiatives.

Compensation & Benefits:

• This is an unpaid educational internship designed to provide practical, hands-on experience in a professional setting.
• Non-monetary perks (e.g., game tickets, networking events, staff training) may be offered as part of the learning experience.

KEY RESPONSIBILITIES:

• Support ticketing staff with group experiences and fan engagement activities on matchdays.
• Assist customer service operations at points of entry and Ticketing HQ alongside full-time staff.
• Observe and support season ticket member service processes during home matches.
• Support lead generation efforts and gain exposure to ticket sales strategies and packages.
• Assist with running reports on online ticket sales for internal review and learning purposes.
• Conduct market research related to ticketing promotions, activations, and fan engagement initiatives.
• Support the organization and tracking of membership agreements and service documentation.
• Assist with maintaining accurate records in the Club's CRM system.
• Represent the Club at assigned community and promotional events as a learning experience.
• Support planning and execution of season ticket member events.
• Collaborate with other departments on ticketing-related initiatives and special projects.
• Other duties and projects as assigned, consistent with the educational nature of the internship.

QUALIFICATIONS:

• Must be at least 18 years of age
• Currently enrolled in an undergraduate or graduate degree program
• Eligible to receive academic credit through their educational institution (if applicable)
• Strong organizational, communication, and interpersonal skills
• Ability to work effectively in a team environment
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong time-management skills and attention to detail
• Self-motivated, eager to learn, and adaptable in a fast-paced environment
• Ability to stand and walk for extended periods of time
• Successful completion of a background check

SCHEDULE:

• Approximately 20 hours per week
• Flexible schedule required, including evenings, weekends, and home matchdays as needed
• Internship schedule coordinated to align with academic commitments whenever possible

ABOUT OUR CLUB:

Soccer Holdings, LLC is the parent company of Louisville City FC (USL Championship) and Racing Louisville FC (NWSL). Both clubs play at the state-of-the-art Lynn Family Stadium in the Butchertown neighborhood and train at the nearby Lynn Family Sports Vision & Training Center. Since its launch in 2015, Louisville City FC has built a championship pedigree, securing back-to-back USL titles in 2017 and 2018.

Racing Louisville FC joined the NWSL as an expansion team in 2021, marking the return of top-tier professional sports to Kentucky for the first time in nearly half a century. Soccer Holdings continues to elevate the sport's presence in the region, fostering a passionate soccer culture in Louisville.

For more information on our Club visit  or

Soccer Holdings, LLC is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, class, religion, country of origin, political belief, disability, age, gender identity, sexual orientation, protected veteran status, or any factor protected by law.

Job Questions:

Are you currently enrolled in an undergraduate or graduate degree program?

Are you eligible to receive academic credit for this position through your educational institution?