Maintenance Engineer; sorters​/conveyors

About Ship Monk

Ship Monk isn't just a 3PL; we're a growth partner for merchants. We provide cutting‑edge technology and a network of owned and operated fulfillment centers that empower high‑growth e‑commerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click‑to‑delivery and real‑time inventory to custom solutions—all with a merchant‑first mindset.

• Global Fulfillment Network:
  Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
• Proprietary Technology:
  We've eliminated the need for tribal knowledge with our AI‑powered platform. It provides a real‑time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
• Unrivaled Support:
  We provide hands‑on, "mom and pop" support with a global reach. Our dedicated teams are on‑site at every fulfillment center, ready to jump into action.
• Transparent Pricing:
  We believe in honest, long‑term partnerships. Our all‑inclusive pricing means predictable costs, with no hidden fees or surprises.
• Committed to the Future:
  We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

• Merchant‑first:
  We handle the logistics so our merchants can focus on what they do best—growing their business.
• Own it:
  We take ownership of our work, our mistakes, and our successes.
• People make Ship Monk:
  We believe in our team and invest in our people.
• Change the score:
  We challenge the status quo, constantly innovating and improving.
• Get sh
  * t done:
  We're a fast‑paced, high‑growth company that values action and results.

Ship Monk is looking for a Maintenance Engineer to bridge the gap between our physical sorting infrastructure and our digital software ecosystem. We are moving beyond traditional "maintenance" and toward a software‑driven approach to warehouse efficiency.

You are the ideal candidate if you are a Medior Software Developer who feels restricted by just sitting behind a desk. You have a "hacker" mindset—you want to know how the scanner talks to the database, why the PLC logic is delaying a diverter, and how a Python script can optimize the entire flow. You won't just be fixing hardware; you will be owning the intelligence behind our automated sorting systems.

• Identify & Debug:
  Act as the primary technical owner for warehouse sorters, scanning tunnels, and automated conveyors.
• HW Maintenance:
  Perform high‑level maintenance and troubleshooting on industrial hardware (scanners, dimensioners, sensors).
• PLC Integration:
  Navigate and debug PLC (Programmable Logic Controller) environments to ensure physical movements align with system instructions.

• Sorting Logic:
  Write and maintain scripts (primarily in Python) to improve sorting efficiency, error handling, and data throughput.
• System Integration:
  Ensure seamless communication between the hardware layer and our Warehouse Management System (WMS).
• Data Visualization:
  Develop tools or dashboards to monitor sorter health and performance metrics in real‑time.

• Industrial Networking:
  Solve complex network challenges specific to the warehouse floor (latency, wireless interference, IP management for IoT devices).
• Connectivity:
  Ensure that every scanner and controller has 100% uptime and robust failover protocols.

• Systems Thinking:
  Look at the "big picture" to identify bottlenecks. Is a delay caused by a mechanical limit, a network lag, or a software bug?
• Innovation:
  Research and propose new hardware or software automation tools to keep Ship Monk at the forefront of logistics technology.

• The Hybrid Profile:
  You have a software‑first mindset (Medior level) but are "hardware‑capable." You enjoy the physical manifestation of your code.
• Programm…