Service Technician - Mobile Diagnostics 1st Shift

Overview

Service Technician - Mobile Diagnostics 1st Shift at Palmer Trucks.

Full-time

Reporting to the Mobile Service Manager, the Service Mobile Technician works from a mobile service unit performing routine maintenance, diagnostics, and repairs on heavy‑duty diesel trucks. The role requires working independently, maintaining a high safety standard while operating vehicles, and working in a secure environment.

• Perform recommended routine maintenance procedures.
• Conduct diagnostic tests for issues, failures and performance.
• Determine a course of action for damaged parts and systems.
• Use computerized equipment and specialized tooling routinely.
• Complete assigned repairs and tasks safely and within time.
• Accurately record time, cause and correction on Repair Orders.
• Test components that may require driving trucks before and after repairs.
• Participate in technical training and professional development.
• Other duties as assigned.

• Continuous Learning – Take initiative to learn new concepts, technologies and methods.
• Decision Making – Analyze aspects of a situation to make sound and timely decisions.
• Resiliency – Quickly recover from adversity.
• Teamwork – Cooperate with others to meet objectives.
• Customer Focus – Anticipate, meet and exceed customer needs.
• Self‑Starting – Demonstrate initiative and willingness to begin working.
• Time and Priority Management – Prioritize and complete tasks within allotted time frames.

• Basic computer skills and Repair Order Processing Software.
• Valid driver’s license and safe driving record.
• Commercial Driver’s License preferred but not required.
• Medical certificate (FMCSA) required.
• Ability to operate motor vehicles and work in various shifts, including evenings, weekends, and on‑call.

• Interaction – Communicate and engage with others frequently.
• People‑Oriented – Build rapport with a wide range of individuals.
• Customer‑Oriented – Identify and fulfill customer expectations.
• Versatile – Adapt to various situations with ease.
• Frequent Change – Shift rapidly between tasks.
• Urgency – Decisiveness, quick response, and fast action.
• Persistence – Finish tasks despite challenges.
• Following Policy – Adhere to rules and regulations.
• Consistent – Predictable performance in repetitive situations.

• Mobility – Walk, stand, bend, lift, and work in confined spaces; climb ladders; lift 60–150 lbs unassisted.
• Vision – Good eyesight and visual acuity to inspect and troubleshoot.
• Hearing – Good hearing to diagnose engine sounds and communicate.
• Manual Dexterity – High level of dexterity to handle tools and components.
• Lifting – Safely lift heavy components or tools following proper techniques.

Palmer Trucks offers a comprehensive benefits package including:

• Health and Wellness – Medical, Dental, Vision, and supplemental products.
• Financial Stability – 401(k) with company match, retirement planning assistance, financial guidance.
• Paid Time Off – Paid holidays, personal time, vacation based on length of service.
• Resources – Life insurance, hospital stay, critical illness, bereavement services, mental health resources.

Palmer Trucks is a family‑owned full‑service Kenworth dealership network serving Ohio, Indiana, Kentucky and Illinois. With more than 700 employees and a commitment to quality, we keep the industry moving 24 hours a day, 7 days a week.

This position offers an immediate opening start date and allows proper notice for existing employers. All contacts are confidential.

Palmer Trucks is committed to providing reasonable accommodations to individuals with disabilities. To request an accommodation, contact: .

Palmer Trucks is an Equal Opportunity Employer. All applicants are considered for employment without regard to race, color, national origin, religion, sex (including pregnancy), age (40 or older), disability, veteran status or any other legally protected status.