Repair and Tool Technician

Overview

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment and handheld electrical devices. This position makes equipment recommendations and ensures that units are maintained. Technicians work in both our stores with Tool Rental Centers and in our repair centers.

• In a store: provide service to store customers in Tool Rental, which includes writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly, and demonstrating their proper use (as needed).
• Support the day-to-day operation and maintenance of equipment in the Tool Rental department.
• In non-store locations: ensure units are repaired, tested for the quality of the repair, and cleaned prior to returning to the store where the repair originated.
• Maintain thorough knowledge of all tools and effectively manage tool inventory by maintaining and repairing tools as necessary.

The description reflects general responsibilities for a Repair and Tool Technician role and relates to service and maintenance in both store and repair-center settings.