On-Site Sales and Experience Associate

Director of On‑Site Sales & Activations | Leading Brand Growth Through Elevated Experiences

On‑Site Sales and Experience Associate

Clayton & Crume is a start‑up leather goods and lifestyle brand founded in Louisville, KY. Founded in a college dorm room in 2012, our company has been built on the values of hard work, quality products, and honest treatment of customers. We pride ourselves on a team that supports one another in our mission to grow into a nationwide brand that is synonymous with quality.

Having grown our brand through word‑of‑mouth advertising and in‑person sales, we know the importance of connecting with customers and sharing our goods firsthand. Since our inception, Clayton & Crume has prioritized direct‑to‑consumer sales channels and activations with like‑minded brands. We frequently participate in direct‑to‑consumer events across the country and work with many key brand partners who offer a mutually beneficial opportunity to extend our brand’s reach both regionally and nationally.

As an On‑Site Sales and Experience Specialist, you will serve as a Clayton & Crume brand ambassador in‑person at direct‑to‑consumer shows, pop‑ups, and other customer‑ and client‑facing events. Types of events include shopping shows, art festivals, rodeos, brand activations, and more. This entry‑level sales position will include considerable travel to both small and large‑scale events in key cities across the country.

Frequency of travel requires the majority of the year spent on the road.

To be successful, you must be a self‑starter, possess strong interpersonal skills, and demonstrate an entrepreneurial aptitude. It is essential to maintain a customer‑first attitude, going above and beyond to ensure customer and client satisfaction. You must thrive in a fast‑paced environment that values creativity, collaboration, and a strong work ethic.

• Attend direct‑to‑consumer shows (B2C) and brand activations (B2B) throughout the year, especially in peak sales seasons (Q1 and Q4).
• Regularly travel on‑site to new stores, distilleries, golf courses, and other brand partners to meet with potential leads, pitch our products and services, and develop deeper professional relationships and brand partnerships.
• Execute on‑site brand activations, pop‑ups, and other events, such as belt‑making classes.
• Optimize sales by strategically pushing our best‑selling products and products positioned for specific markets.
• Engage in meaningful interactions with a focus on retaining and improving customer and client relationships.
• Develop a deep understanding of our product line, specifically our customization and personalization capabilities.
• Actively seek out new strategic clients and partners in key industries, responsive to guidance and direction from Corporate Sales & Account Managers.

• Your enthusiasm for sharing our brand and products while delivering an exceptional customer experience.
• Your self‑motivated work ethic and leadership skills.
• Your proactive nature and planning skills.
• Your keen understanding of the Clayton & Crume brand, mission, and customer.
• Your capacity to manage multiple projects and adjust to frequently changing priorities.
• Your reliability, professionalism, punctuality, and business acumen.
• Your thorough attention to detail.
• Your flexibility and commitment to go above and beyond in your work.

• Passion for traveling, developing brand partnerships, and fostering professional relationships.
• Exceptional interpersonal, communication, and customer service skills.
• Strong organizational and leadership skills.
• Motivated, self‑starter mentality.
• Exceptional organizational and time‑management skills.
• Experience with CRM software preferred but not required.

• We’re an ambitious, driven, fun‑loving team that is dedicated to growing a brand we proudly stand behind.
• We offer the opportunity for you to contribute your talents as a key member of our sales team and look forward to providing you with a platform for personal and professional growth and a promising career trajectory.
• 3 weeks of PTO with additional…