Inside Sales Representative

Toshiba America Business Solutions is a leader in digital technology. Our people bring creative, real‑world solutions for our clients’ print‑management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.

As an Inside Sales Representative on this team, you will be well‑positioned for growth based on your performance. In this role you’ll facilitate and secure the sales of Toshiba offerings, including products, services, and solutions, to corporate and industrial clients. This will involve utilizing communication channels such as phone, mail, and email, to nurture connections and finalize deals.

• Contact current and prospective customers to quote, sell, up‑sell, and cross‑sell solutions which include computer peripherals, input devices, output devices, storage devices, and networking devices.
• Ensure customer relationships are maintained in accordance with management goals.
• Handle questions and complaints from customers when necessary.
• Ensure that documentation is updated and corrected.
• Liaison with internal departments as it pertains to assigned accounts.
• Notify customers of cancelled or delayed shipping orders.
• Troubleshoot account issues and ensure the prospect list is accurate and complete.
• Check and respond to voicemails in a timely fashion.
• Generate sales reports and ensure the sales database is accurate and updated.
• Stay current on new machines, products, and updates.
• Participate in special projects that require outbound sales input.

• High School Diploma or GED.
• Three or more (3+) years of experience with a combination of inside sales, telemarketing, and customer service/support expertise.
• A track record of maintaining account relationships.
• Versed in utilizing Salesforce (Preferred).

• Group health coverage (medical, dental, & vision).
• Employee Assistance Programs.
• Pre‑tax spending accounts.
• Pet Insurance.
• 401(k) plan.
• Company provided life insurance.
• Employee discounts.
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days.

Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation  to request an accommodation.