Bakery​/Deli Clerk

Bakery/Deli Clerk

Join Kroger to apply for this role and help create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals and monitor all quality assurance standards. Embrace the Customer 1st strategy and deliver excellent customer service while demonstrating Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Prepare items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items.
• Inform customers of bakery and/or deli specials.
• Provide customers with fresh products they have ordered and the correct portion size to prevent shrink.
• Recommend deli or bakery items to ensure customers get what they want and need.
• Use all bakery equipment such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness and review "sell by" dates to take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe, etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store layout and locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads.
• Maintain knowledge of products sold within the department and respond to questions or make suggestions.
• Monitor inventory/stocking conditions and note discrepancies.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Promote trust and respect among associates.
• Create an environment where customers feel welcome, important, and appreciated by answering product questions.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs, identify unsafe conditions, and notify management.
• Practice preventive maintenance and report equipment needing repair.
• Notify management of customer or employee accidents.
• Work cooperatively in a high‑paced, sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act honestly and with integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

• Customer service skills.
• Effective communication skills.
• Knowledge of basic math.
• Ability to obtain a current food handlers permit once employed.

• Customer service skills.
• Bakery or deli experience is helpful.
• Retail experience.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together to Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

• Comprehensive health care coverage—medical, dental, vision, and prescription coverage through company plans or collective bargaining agreements.
• Flexible scheduling in full‑ and part‑time roles, paid time off, holiday, and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling via the Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our industry‑leading Continuing Education program.
• Opportunity for growth through industry‑leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.