Retail Sales Associate - Part Time

Overview

Part-Time Pawnbroker / Retail Sales Associate to join our team at pawn store locations nationwide. The associate partners with the entire staff to ensure customer service on both the lending and retail sides of the business. The role greets, engages with customers and processes sales, loans, and other transactions. The associate works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

• Hourly wage: $12.00 to $15.00 per hour
• Earned commission: commission paid for every transaction you process; ability to earn unlimited commission above hourly base rate
• Perks and benefits: best working hours (most stores open 9 AM – 6 PM; Sundays often closed)
• Earned Wage Access available to all employees on the second day of employment (withdraw up to 50% of wages earned, up to seven times per payroll cycle)
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks
• Auto-enrollment in the First Cash 401(k) program after six months of employment

The Part-Time Pawnbroker / Retail Sales Associate greets, engages, and assists customers in processing sales, loans, and other transactions. The role supports customer inquiries and problem resolution and works with jewelry and general merchandise, including tools, electronics, firearms (where allowed by law). The position offers hourly pay plus commission based on productivity; actual pay depends on location, qualifications, and experience.

• Greets and interacts with customers to develop rapport and provide appropriate financial solutions
• Performs non-management open/close procedures
• Keeps the sales floor clean, stocked, and displays merchandise effectively
• Performs sales and loan transactions in accordance with policies and regulatory requirements
• Handles cash and negotiable items per policies and procedures
• Answers incoming calls per company standards
• Explains the legal aspects of pawn and buy transactions to customers
• Communicates effectively with coworkers and managers
• Collaborates with all employees to create a positive customer experience
• Completes required training successfully
• Other related duties as assigned

• Must be willing and able to lift/carry up to 50 pounds
• Must be able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting) per applicable laws
• Ability to work with firearms and become firearms certified
• Occasional tasks may involve exterior customer assistance or retrieving products stored outside
• Minimum Age: 18
• High School Diploma, GED, or equivalent experience
• Strong desire to serve customers and work in a team
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations
• Cash handling experience is preferred
• Must be able to work across multiple locations as needed
• Flexible retail schedule including weekends and holidays
• Computer literacy and ability to operate POS systems

• Bilingual applicants are encouraged to apply
• Commission plan information:
  Pawnbrokers have the potential to earn 2-8% commission based on personal performance; details provided during interview
• Arbitration agreement may be required; see employment terms
• Pay rates will not be below applicable local minimum wage requirements
• Earned Wage Access and 401(k) program details and eligibility

Note:

This description is not an all-inclusive list of duties and responsibilities. Management may assign or reassign duties at any time. Duties may change due to reasonable accommodation or other reasons.

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First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations will be provided to qualified individuals with disabilities.