Welders Supply and Gases Store Front Associate

Benefits

• Attendance Based Bonus
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

The Counter Representative will be responsible for assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include receiving incoming stock, and picking, packing, and shipping outgoing orders

• Assisting customers in store as well as by phone to purchase and order products.
• Performing customer service activities such as answering questions, resolving challenges, tracing order statuses or product shipments.
• Evaluating and recommending appropriate product, equipment, and/or programs to customers based on need.
• Promoting  add-on  sales of gases and high margin hard goods accessories
• Keeping retail store stocked with merchandise, and maintains product pricing labels
• Handling cash and charge account transactions
• Processing cylinder returns, exchanges and purchases
• Unloading/loading gas cylinders to maintain stock on cylinder dock
• Loading trucks and trailers with outgoing product
• Maintains inventory storage locations, and product identification labels
• Maintains cleanliness and neatness of Retail Store and Counter, and the warehouse work areas
• Maintains customer records and files, including keying orders, accurate account setup information, and appropriate pricing discount information
• Works closely with and provides sales support to the Inside Sales team

• Excellent customer service skills
• Strong verbal and written communication skills

• High school diploma or equivalent required
• 1+ year(s) of Customer Service/Inside Sales/Counter Sales a plus
• Knowledge or experience in gas, welding and safety supply industry is a plus
• Will train without experience.

• Must be able to move compressed gas and liquid cylinders;
  Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
• Performing work during prolonged periods of standing (up to eight hours) is necessary