Retail Cosmetics Sales Associate - MAC, Oxmoor

Retail Cosmetics Sales Associate – MAC, Oxmoor – Full Time

Apply for this role at Macy’s to join a dynamic and inclusive team.

This position has a base pay range of $15.00/hr – $21.00/hr, depending on experience and skills. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

As a Beauty Advisor – also known as a Cosmetic Sales Colleague – you’re the trusted expert customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized, inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert, offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations.

Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow‑up, virtual outreach, and personalized service – always with the goal of exceeding expectations and achieving sales goals.

By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return.

• Begin each day energized, greet teammates, and ensure the sales floor is clean, organized, and prepared for customers. Review sales goals, learn about new arrivals, top‑selling items, and stay up‑to‑date on trends and promotions.
• On the floor focus on the customer – offering a warm welcome, making eye contact, and creating friendly, personal conversations to foster relationships and bring customers back.
• Maintain a shoppable space by updating the counter and sales floor, refreshing signage and pricing, and assisting with merchandise moves as needed to support a seamless experience. Share loyalty program benefits and end the interaction with a sincere thank you, often walking the package around and using the customer’s name.
• Support one another with honesty, care, and collaboration to better serve customers and communities.
• Strive for continuous improvement, take pride in your work, achieve sales goals, and learn from each other to deliver individual and store results.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Excellent communication skills – able to understand and communicate effectively with customers, co‑workers, and supervisors.
• Ability to read and understand employment policies and safety rules/procedures in English.
• Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products.
• Drive sales and client loyalty by maintaining an organized, shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up‑to‑date through ongoing training and vendor education.
• Meet and surpass daily sales goals by delivering exceptional service.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• Effectively use point‑of‑sale technology and digital tools to streamline transactions and enhance the shopping experience.
• At least 1 year of customer service or selling experience required.

• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Stand for at least two consecutive hours, lift at least 25 lbs., stoop, kneel, crouch, and climb ladders, and reach, including above eye level.
• Requires clear vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment, cash registers, and the ability to process register transactions.

Enjoy a rewarding, inclusive work environment with competitive…