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Customer Service Representative - Entry-Level

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: New Catalyst Incorporated
Full Time position
Listed on 2026-02-02
Job specializations:
  • Non-Profit & Social Impact
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Are you passionate about people, live events, and making a difference in your community? Join our fast-growing event marketing and nonprofit fundraising company in Louisville, KY
! We’re hiring Entry-Level Customer Service Representatives for an immediate start. This is a perfect opportunity for individuals who thrive in high-energy environments and want to build a long-term career in customer service, event marketing, community outreach, and nonprofit fundraising
.

No experience? No problem! We provide paid training, hands-on mentorship, and real-world experience at live events, promotional campaigns, and nonprofit initiatives.

Key Responsibilities
  • Engage with the public at live events, fundraising campaigns, and community outreach programs
    .

  • Deliver friendly, professional customer service to attendees, donors, and supporters.

  • Clearly communicate nonprofit missions, fundraising goals, and campaign messaging
    .

  • Answer questions accurately while representing partner organizations with integrity
    .

  • Assist with event setup, breakdown, logistics, and on-site coordination
    .

  • Build and maintain positive relationships with community members and nonprofit partners
    .

  • Maintain a high-energy, welcoming, and professional presence at all events.

Qualifications
  • Outgoing, approachable, and confident communicator

  • Comfortable with face-to-face customer service interactions

  • Coachable with a positive attitude and eagerness to learn new skills

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate start

  • Previous experience in customer service, retail, hospitality, sales, events, promotions, or fundraising is a plus—but not required

What We Offer
  • Immediate hire opportunities with full-time hours

  • Paid training and ongoing professional development

  • Competitive weekly pay plus performance-based bonuses

  • Clear career advancement paths into leadership, event management, and account-level roles

  • Supportive,
    team-driven, energetic workplace culture

  • Opportunities to work with well-known nonprofit and charitable organizations

Kickstart your career in event marketing and nonprofit fundraising today! Apply now to join our dynamic Louisville team and make an impact in your community.

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