Associate Director of Housing

Overview

POSTION TITLE
:
Associate Director of Housing Services (Residential)

LOCATION:Louisville, KY

PROGRAM:VOA Home

REPORTS TO
:
Associate VP of Operations

INTRODUCTION: Volunteers of America Mid-States (VOA) is a nonprofit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.

When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS: Volunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work-life balance, including the following:

Health and Wellness

• Employee Assistance Plans (EAP)
• Health and Wellness Program
• Medical Coverage
• Dental Coverage
• Vision Coverage
• Flexible Spending Account
• Health Spending Account
• Short Term Disability
• Met Life Legal Plans

Financial Wellbeing

• Competitive Compensation Packages
• Life Insurance (company paid)
• 403b retirement plan with company fund matching
• Employee discounts
• * Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)
• * All company paid benefits and paid time off effective day one

Work Culture

• Commitment Committee
• Integrity Committee
• Compassion Committee
• Retention Committee

Training & Development

• VOA LEAD Program
  - Leadership Development Program
• VOA University - Staff Development
• VOA Academy - Clinical Training and Development

JOB SUMMARY AND

QUALIFICATIONS:

Under direction, coordinates and supervises regional residential operations for VOA Home programs in Kentucky.

• Master’s Degree in human services or a related field with a minimum of five (5) years of experience in residential settings; a person with a related Bachelor’s degree and 10 or more years of related work experience; a person with 13 years of experience in the field with no degree.
• This position also requires an additional two years’ experience managing projects and/or teams. Knowledge of problems associated with families who are homeless or at risk of homelessness required. Experience supporting families experiencing homelessness, including strengths-based engagement and safety-focused intervention. Knowledge of the emotional, developmental, and environmental impacts of homelessness on adults and children.
• The position requires a demonstrated ability to direct multiple, complex and diverse programs. It requires proven ability in program development and implementation, policy development, program integration, management team building and budgetary planning and oversight.
• Demonstrate understanding of trauma-informed care principles and their application in residential settings. Ability to guide staff in trauma-responsive practices, crisis stabilization, and de-escalation techniques.
• The position requires strong business acumen and a reasonable combination of the following skills and abilities: fund-raising, grant-writing, budget development and management, property management, advocacy, resource development, public relations, and training.
• Must have a commitment to the principles of the project, excellent verbal and written communication skills, high degree of organization, and creative problem solving skills. Must have the ability to exercise tact, diplomacy, judgment, discretion and honesty. Must learn and apply agency, personnel and program policies and procedures, and stipulations of the grant contract.
• Must have personal automobile, valid driver’s license, liability insurance, and be willing and able to travel between locations.
• We hire, fire, and promote based on our five core values of…