Merchandising Services Manager

Overview

The Merchandising Services Manager is responsible for leading, training, and supporting merchandising teams to ensure consistent execution of merchandising strategies across assigned locations. This role serves as a key liaison between corporate stakeholders, field teams, clients, and vendors to drive operational excellence, brand compliance, and measurable results.

• Provide clear direction, mentor, and support to teams across multiple locations.
• Nurture a collaborative, inclusive, and high-performance team environment.
• Set objectives, supervise progress, and conduct regular performance evaluations.
• Develop talent with sophisticated skills in digital merchandising, analytics, and innovation.
• Ensure pricing accuracy, compliance, and timely execution of price changes and promotions.
• Optimize store layouts and product placement using analytics to improve sales and enhance customer experience.
• Manage supplier relationships and contracts in alignment with company policies and regulatory standards.
• Support new store openings, remodels, and special projects with tailored merchandising solutions.
• Continuously improve space planning strategies to drive operational efficiency and financial results.
• Identify and implement process improvements and best practices.
• Establish and supervise innovation and operational metrics, reporting outcomes to leadership.
• Own the adoption of new technologies, data analytics, and automation.
• Collaborate with category management to develop and implement merchandise strategies.
• Build positive relationships with internal and external partners to achieve business objectives.
• Facilitate effective communication between merchandising, category management, and operations.

• Experience in merchandising, retail price book, supply chain management, or related operational roles.
• People management experience is preferred.
• Proven experience handling retail teams across multiple geographies.
• Strong understanding of planograms execution, merchandising standards, and retail environments, including performance based metrics.
• Experience negotiating with suppliers, handling wholesale contracts and vendor or client-facing relationships.
• Familiarity with merchandising systems (e.g. PDI, S2K, SAP, Blue Yonder / JDA).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Bachelor’s degree or equivalent experience in Business, Supply Chain, Retail Management, Marketing or a related field.

• Team is comprised of 3 key functional areas:
  Space Planning, Price Book, and Supply Chain Management and support both our convenience and fleet businesses.
• Supports more than 1,000 sites across the US, including company owned and franchise channels of trade.
• Opportunity to experience managing a team with international footprint and drive transformation, leaning into new technologies and magnetic solutions.
• Key primary interfaces include category managers, marketing, construction and design teams, field operations, business leaders and national vendors.

Base pay: $106,000 - $196,000

Note:

The pay range listed is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.

This position is eligible for US Benefits – Select. This position offers paid vacation depending on relevant industry experience, ranging from 120 – 240 hours per year for full-time employees (60 - 240 hours for part-time). Eligible for 9 paid holidays per year and 2 personal choice holidays. Parental leave policy offers up to 8 weeks’ paid leave for birth or adoption.

Learn more at Benefits US Select.

We offer a reward package including a discretionary annual bonus program, long-term incentive program, and retirement benefits including 401k matching. See Benefits US Select for details.

As part of bp’s wellbeing package, bp offers health, vision, and dental insurance, as well as life and Short-Term/Long-Term Disability. See Benefits US Select for details.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment related to bp’s recruiting process. If you would like to request an adjustment, please contact us.