Client Team Lead — Banking
Job in
Louisville, Jefferson County, Kentucky, 40201, USA
Listed on 2026-02-07
Listing for:
Republic Bank
Full Time
position Listed on 2026-02-07
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A community-focused bank in Louisville is looking for an experienced Call Center Supervisor to lead and support a team of agents, ensuring high-quality client interactions. This role requires a minimum of three years in a Contact Center environment, with a strong emphasis on coaching and client experience management. You will supervise teams, monitor performance, and manage escalated situations, while promoting a positive work culture and addressing client needs.
If you are passionate about team development and customer service excellence, we encourage you to apply.
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