Property Manager

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Beacon is now hiring for a full-time Property Manager! We're a limited-liability company founded in 1998 to develop and manage a diverse portfolio of affordable housing. Our employees make a difference in people's lives every day. Join us!

This position serves Long Run Apartments in Danville, KY. We're looking for someone with strong interpersonal and customer service skills to build positive resident relationships and create a welcoming environment.

The person in this role will fulfill the core duties of managing a residential property, overseeing maintenance, rent collection, lease agreements, marketing, and financial reporting. The role requires a proactive approach to address resident needs and resolve issues, ensuring resident satisfaction. Let us ensure people love where they live; it is our goal that our residents and prospective residents always receive the highest level of quality service.

Salary: $50-52k annually DOE + bonus potential, a monthly phone stipend, and a competitive benefit package, including a 401(k) with an employer match of up to 5% after 6 months of employment

• Resident Relations and Communication: Serve as the primary, approachable point of contact for all resident inquiries, concerns, and maintenance requests
• Actively listen to residents to understand their needs and perspectives — provide genuine concern and clear communication
• Mediat e and resolve disputes between residents calmly and fairly, demonstrating patience and professionalism
• Maintain an open-door policy that encourages residents to communicate openly about their experiences
• Proactively check in with residents during challenging times, offering assistance when possible

• Operational Management: Oversee all day-to-day property operations, including rent collection, lease administration, and resident move-ins and move-outs to ensure high economic occupancy
• Address property maintenance and repair requests with urgency and care, coordinating with maintenance staff and vendors and providing timely updates to residents
• Enforce property rules and lease agreements with a firm but fair and empathetic approach

• Financial and Legal Compliance: Handle financial management, including budgeting, financial reporting, and rent collection, using compassionate strategies for handling delinquent accounts (e.g., payment plans or referrals to financial assistance when appropriate/possible)
• Ensure property operations, including eviction processes, are in full compliance with local, state, and federal laws, including Fair Housing
• Ensure prospective residents meet eligibility requirements as determined by HUD/KHC, including verifying income and assets prior to move-in and re-certifying annually; HUD/KHC regulations dictate processing, time frames, file maintenance, and payment of rental subsidies

We’re looking for someone:

• With customer service skills and experience. Experience in property management is preferred, but adjacent customer service experience will be considered
• Who is empathetic in nature and helpful, able to actively listen and understand others' perspectives, building trust and positive relationships with diverse individuals
• With excellent verbal and written communication skills, able to communicate clearly and professionally with residents and prospective residents
• A problem solver with strong critical thinking and the ability to proactively address complex resident issues
• Who is resilient, patient, and able to handle difficult conversations with grace
• With excellent time management and organizational skills to prioritize multiple tasks
• Who's technically savvy, with experience using Onesite as a property management software and Microsoft Office Suite

This position is currently accepting applications.