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Client Relationship Manager

Service Delivery Manager: Lead SLA-Driven Client Success

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Arvato Bertelsmann
Full Time position
Listed on 2026-01-26
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Client Relationship Manager
Job Description & How to Apply Below
A leading service management company located in Louisville, KY, seeks an experienced Service Delivery Manager to oversee team performance and client satisfaction. You will lead Client Service Representatives, ensure Service Level Agreements are met, and maintain strong client relations. Candidates should possess a degree, five years of management experience in customer service, and strong analytical skills. Excellent compensation and benefits offered, including medical, dental, and a 401(k).
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